“…Additionally, effective listeners generally project more positive impressions than ineffective listeners (e.g., Drollinger, Comer, & Warrington, 2006;Haas & Arnold, 1995) and are perceived to be more trustworthy (Ramsey & Sohi, 1997), friendly (Bodie et al, 2012), understanding (Cahn & Frey, 1989), and socially attractive (Weger, Bell, & Emmett, 2010;Young & Cates, 2010). Finally, good listeners produce more satisfying (i.e., rewarding) interactions between patients and their physicians (Henry, FuhrelForbis, Rogers, & Eggly, 2012), real estate clients and their agents (Amba-Rao, 1991), protégés and their mentors (Young & Cates, 2010), and between wives and husbands (e.g., Pasupathi, Carstensen, Levenson, & Gottman, 1999).…”