“…Other technical skills described include planning skills (Connell, 2010; Gladstone et al, 2014; Littell & Tajima, 2000); decision-making skills (Gladstone et al, 2012, 2014; Trotter, 2002); problem-solving (Gladstone et al, 2012, 2014; Trotter, 2002); offering flexible and nonprescriptive approach to delivery, in fact, flexibility and adaptability to service users’ needs (Littell & Tajima, 2000); engaging and working with other services (Cox, 2012; Hetherington & Baistow, 2001; Hunter et al, 2017; Wolfe, 2014); and time management and organizational skills (Gladstone et al, 2012, 2014; Hetherington & Baistow, 2001).…”