“…Many efficiency evaluation techniques are used in local government research, but all the results are almost identical. There are several nonparametric (Asatryan & De Witte, 2015; D'Inverno et al, 2020; Rabar & Grbin, 2021) and parametric (Asmare & Begashaw, 2018; Pacheco et al, 2014) studies evaluating management efficiency, in which different components of local government efficiency assessment are applied: educational, service delivery, tax, health factors (Pacheco et al, 2014), the relationship between the size of local governments and the efficiency of service delivery (D'Inverno et al, 2020), and the connection between communities and municipalities (Rabar & Grbin, 2021). In the national literature, there are also valuable publications on the assessment of population satisfaction, which include factors such as age, gender, education, public awareness, public participation (Altunyan, 2021), satisfaction with the work of local government bodies, regions, attitude toward local government bodies («Asparez» Club of Journalists Public Organization, 2016; AMCOA, CFOA, ISDTC, UCOA, Urban SDF, ICHD., 2012; Caucasus Research Resource Center – Armenia Foundation, 2016), awareness about taxes, and independence of local government bodies (Karapetyan et al, 2019).…”