Locked-down digital work

Coping with the New Normal Imposed by the COVID-19 Pandemic: Lessons for Technology Management and Governance

“…• Information Overload With the changed nature of work, workplace, and life tasks, user experiences have been mixed. While some have argued that COVID-19-induced lockdowns acted as a facilitator for digital work (Richter, 2020), others argue that the reality of working from home comes with its own unique set of challenges. Prior research suggests that technology users experience stress because of technology demands in the workplace (Tarafdar et al, 2007).…”

“…While many businesses were forced to close down, some others were forced to severely reduce operations or rethink their business models to adapt to new realities of the COVID-19 environment (Carroll & Conboy, 2020). Other organizations that could continue were forced to adopt new ways of remotely working, utilizing new systems for communication and altered practices to meet social distancing requirements and modified work patterns (Leidner, 2020;Richter, 2020). Companies, public service organizations, and governments have tried to provide services to their stakeholders through vast use and rapid deployment of technology applications and cloudbased infrastructure (Kodama, 2020).…”

Bring Your Own Device (BYOD) as reversed IT adoption: Insights into managers’ coping strategies

“…These issues are all the more important to be proactively considered in handling new contexts due to emergency situations, such as those encountered in pandemic contexts (Covid-19 for instance), which force organizations to work differently, for instance, favoring remote work and ensuring social distancing. Pandemic contexts can also force employees to use their own mobile devices because, to mitigate the health risks arising from direct contact between people, in lockdown situations, their professional devices are no longer accessible ( Davison, 2020 ; Papagiannidis et al, 2020 ; Richter, 2020 ).…”

“…Because these devices are the employees’ property, BYOD reduces organizational costs in terms of tool funding or management ( Baillette et al, 2018 ). Furthermore, some emergency situations, such as those related to pandemics (such as Covid-19), promote the use of BYOD when professional devices are no longer accessible ( Davison, 2020 ; Papagiannidis, Harris, & Morton, 2020 ; Richter, 2020 ). BYOD becomes a necessary practice because it enables employees to continue to communicate and work despite social distancing and new working conditions.…”

Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure

“…In particular, COVID-19 had an unprecedented impact on the workplace and organisational practices. Millions of people worldwide have had to alter work patterns within organisations ( Davison, 2020 ; Richter, 2020 ). Organisations have had to adopt new information technology (IT) systems during the pandemic, while others have had to completely rethink their business model, moving to online services and products and engaging in new business channels to those eroded or removed by the pandemic.…”