2013
DOI: 10.1080/13216597.2013.775070
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Logics of narrative and networks in US public diplomacy: Communication power and US strategic engagement

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Cited by 29 publications
(14 citation statements)
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References 31 publications
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“…While several studies have considered American efforts to engage publics in the online environment (Hayden, 2012(Hayden, , 2013Khatib et al, 2012;Metzgar, 2012;Newsom and Lengel, 2012;Vanc, 2012;Cull, 2013), with some studies focused specifically on countries in Northeast Asia (Seo, 2009;Lu, 2011, 2013;Lee and Jun, 2013;Seo and Kinsey, 2013), such work has considered only the intent of outreach efforts. No study known to us has systemically analyzed the actual content produced by a US embassy, evaluating it for evidence of characteristics understood to be representative of effective relationship management techniques.…”
Section: Pd 20mentioning
confidence: 98%
See 1 more Smart Citation
“…While several studies have considered American efforts to engage publics in the online environment (Hayden, 2012(Hayden, , 2013Khatib et al, 2012;Metzgar, 2012;Newsom and Lengel, 2012;Vanc, 2012;Cull, 2013), with some studies focused specifically on countries in Northeast Asia (Seo, 2009;Lu, 2011, 2013;Lee and Jun, 2013;Seo and Kinsey, 2013), such work has considered only the intent of outreach efforts. No study known to us has systemically analyzed the actual content produced by a US embassy, evaluating it for evidence of characteristics understood to be representative of effective relationship management techniques.…”
Section: Pd 20mentioning
confidence: 98%
“…In the American context, the Obama Administration has prioritized engagement in the practice of public diplomacy, arguing it must 'connect with, listen to, and build long-term relationships with key stakeholders' (Obama, 2009, p. 4). Although the concept of engagement is not new, it has taken on new significance during the Obama Administration with this emphasis on two-way communication between foreign publics and public diplomacy practitioners via interactive communication technologies such as social media (Comor and Bean, 2012;Hayden, 2013;Rugh, 2014). One well-publicized example of American emphasis on the use of social media technologies has been the Department of State's 20/100/100 program intended to help embassies double their social media followers over a 100-day period (United States Department of State and the Broadcasting Board of Governors Office of the Inspector General, 2013).…”
Section: Literature Review Engagement In Public Diplomacymentioning
confidence: 98%
“…In contrast, the notion of soft power in conjunction with public diplomacy has been criticized because soft power exhibited a fundamental contradiction between the concepts of new public diplomacy and influence (Nossel 2004;van Ham 2008;Hayden 2012;Pamment 2012). Meanwhile, a revised conceptualization of soft power resulted in various new and differentiated concepts of power: integrated power, meaning leading alliances and converging such divisions as defense, homeland security, diplomacy, energy, and foreign aid (Gilboa 2008); smart power, the combination of, or the balance between, hard and soft power (Gilboa 2008;Nye 2009;Kounalakis and Simonyi 2011;Litvinsky 2011); social power, the capacity to establish norms and rules where actors' actions interact (van Ham 2010;Melissen 2013).…”
Section: Soft Power and New Public Diplomacymentioning
confidence: 99%
“…In line with this scholarly debate, Tuch (1990) argued that public relations should be defined and considered in the context of globalization, and Signitzer and Coombs (1992) further develop the linkage between public relations and public diplomacy. Subsequently, scholars in communication studies contributed to the development of public diplomacy by applying the lens of communication to public diplomacy theory and practices (Leonard 2002;Jönsson and Hall 2003;van Ham 2008;Rasmussen 2009;Pamment 2011;Hayden 2013), or by incorporating national branding concepts using marketing points of view (Potter 2009). In recent studies, with the rise of private actors, a need for public-private partnerships has been strongly recommended as well (Pigman and Deos 2008;Cowan and Arsenault 2008).…”
mentioning
confidence: 99%
“…69 Recently attention has been paid to the realisation of successful organised persuasive communication with respect to »public diplomacy« in the context of the Internet-based contemporary information environment. 70 The extent and penetration of organised persuasive communication is poorly understood by academics. Indeed, the principle theoretical accounts outlined earlier in this article rarely go beyond identifying the propensity of journalists to defer to official sources when shaping news agendas and frames.…”
Section: Contemporary Approaches To Influence and Controlmentioning
confidence: 99%