Logistics Innovation: A Customer Value-Oriented Social Process

Flint, Daniel J.; Larsson, Erik; Gammelgaard, Britta; Mentzer, John T.

doi:10.1002/j.2158-1592.2005.tb00196.x

Cited by 366 publications

(485 citation statements)

References 55 publications

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“…Fleury and Fleury (2007) state that the data were coded both during and after the fieldwork. This involves the need to go over each interview transcript many times (Flint et al, 2005).…”

Section: How Gtm Was Applied For Theory Building In This Om Research mentioning

confidence: 99%

Using grounded theory method for theory building in operations management research

Binder

Edwards

2010

Int Jrnl of Op & Prod Mnagemnt

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Purpose Qualitative theory building approaches, such as Grounded Theory Method (GTM), are still not very widespread and rigorously applied in Operations Management (OM) research. Yet it is agreed that more systematic observation of current industrial phenomena is necessary to help managers deal with their problems. Hence, the aim of this paper is to provide an example to help guide other researchers on using GTM for theory building in OM research.Design/methodology/approach A GTM study in the German automotive industry consisting of 31 interviews was followed by a validation stage comprising a survey (110 responses) and a focus group. FindingsThe result is an example of conducting GTM research in OM, illustrated by the development of the novel Collaborative Enterprise Governance framework for inter-firm relationship governance in the German automotive industry.Research limitations GTM is appropriate for qualitative theory building research, but the resultant theories need further testing. Research is necessary to identify the transferability of the Collaborative Enterprise Governance concept to other industries than automotive, to other organisational areas than R&D and to product and service settings that are less complex and innovative.Implications The paper helps researchers to make more informed use of GTM when engaging in qualitative theory building research in OM. Originality/valueThere is a lack of explicit and well-informed use of GTM in OM research because of poor understanding. This paper addresses this deficiency. The Collaborative Enterprise Governance framework is a significant contribution in an area of growing importance within OM.2

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“…Fleury and Fleury (2007) state that the data were coded both during and after the fieldwork. This involves the need to go over each interview transcript many times (Flint et al, 2005).…”

Section: How Gtm Was Applied For Theory Building In This Om Research mentioning

confidence: 99%

Using grounded theory method for theory building in operations management research

Binder

Edwards

2010

Int Jrnl of Op & Prod Mnagemnt

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“…However the literature on sup ply chain innovation is highly fragmented (Grawe 2009) and multidisciplinary investigation has taken place (Flint et al 2005). Supply chain innovation draws mainly from the definition of Innovation given by Rogers (1995: 11): "Innovation is an idea, practice, or object that is perceived as new by an individual or other unit of adoption".…”

Section: Supply Chain Innovationmentioning

confidence: 99%

“…For e.g. Flint et al (2005) focused on innovation that is more helpful to customers for e.g. a better and enhanced service that is new.…”

Section: Supply Chain Innovationmentioning

confidence: 99%

An Integrated-Empirical Logistics Perspective on Supply Chain Innovation and Firm Performance

Мандал

2015

Business: Theory and Practice

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(revenue, cost savings, etc.)However, supply chain innovation is a must therefore for the following reasons: (a) for gaining competitive edge in the market (b) for managing the different types of risks prevailing in the supply chain (Wagner, Bode 2006) and (c) for meeting proactively the different forms of uncer tainties in the adjoining environment. But for developing innovative supply chains, firms must ascertain its various logistics capabilities and align them in an appropriate manner. As logistics are an essential part of supply chain (Mentzer et al. 2004 Abstract. Supply chains need to innovate constantly for maintaining their position in the marketplace and also to fight un certainties. Hence firms are focusing on strategies for developing supply chain innovation. The current investigation adds to this emerging regime through investigating the influence of logistics capabilities viz. demand management capability, supply management capability, information management capability and coordination capability on supply chain innovation through logistics integration. Further, supply chain innovation helps a firm to sustain its position in the market place through generation and launching of new products and services. Accordingly, the influence of supply chain innovation on firm performance is also investigated. Data is collected from logistics, purchasing and supply chain professionals working in different industries in India.The findings based on 169 responses largely support our proposed relationships.

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“…Due to its role as the driver of external and internal integration of packaged tour services [8], supply chain management may be uniquely critical to creating a market-oriented organization. In the last decade several concepts of supply chain management emerged in packaged tour services.…”

Section: Packaged Tour Services Chain Managementmentioning

confidence: 99%