2014
DOI: 10.1155/2014/794918
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Logistics Service Provider Selection through an Integrated Fuzzy Multicriteria Decision Making Approach

Abstract: Nowadays, the demand of third-party logistics provider becomes an increasingly important issue for companies to improve their customer service and to decrease logistics costs. This paper presents an integrated fuzzy approach for the evaluation and selection of 3rd party logistics service providers. This method consists of two techniques: (1) use fuzzy analytic hierarchy process to identify weights of evaluation criteria; (2) apply fuzzy technique for order preference by similarity to ideal solution (TOPSIS) me… Show more

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Cited by 39 publications
(27 citation statements)
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“…For this, 12 criteria are used: labor union, control, information sharing, client's satisfaction, on time rate, cost savings, flexibility, loss of management, relationship, knowledge and skills, flexibility in billing, and information security. In Akman and Baynal's (2014) study evaluation criteria were determined as on time delivery, price, product availability, reliability, firm's background, reputation, knowledge sharing, and flexibility. They used a model integrating Fuzzy AHP and TOPSIS techniques.…”
Section: Pls Provider Selectionmentioning
confidence: 99%
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“…For this, 12 criteria are used: labor union, control, information sharing, client's satisfaction, on time rate, cost savings, flexibility, loss of management, relationship, knowledge and skills, flexibility in billing, and information security. In Akman and Baynal's (2014) study evaluation criteria were determined as on time delivery, price, product availability, reliability, firm's background, reputation, knowledge sharing, and flexibility. They used a model integrating Fuzzy AHP and TOPSIS techniques.…”
Section: Pls Provider Selectionmentioning
confidence: 99%
“…There is an increasing trend that manufacturing companies outsource their logistics activities to meet their increasing need for logistics services. According to a survey performed by Forrester Research, 78% of Fortune 500 companies have outsourced transportation services, 54% of them have outsourced their distribution services, and 46% of them have outsourced their manufacturing activities (Akman, Baynal 2014).…”
Section: Introductionmentioning
confidence: 99%
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“…Vitasek (2013:195) defines a 3PL as 'a firm that provides multiple logistics services for use by customers', whereas Hwang, Chen and Lin (2016:105) define a 3PL as a firm 'that performs logistics functions that would once have been performed by either the shipper or the recipient'. For the purpose of this study, the definition of Akman and Baynal (2014:3) is used, which defines 3PLs as 'external suppliers that fulfil a portion or all of a company's logistics functions'.…”
Section: Literature Review the South African Supply Chain And Third-pmentioning
confidence: 99%
“…The price of the service, sometimes referred to as service costs, is the total costs of logistics outsourcing [24,46,51,60,69], consisting of transportation costs, warehousing costs, freight forwarding, packaging costs, value-added costs, etc. [52].…”
Section: Price/costsmentioning
confidence: 99%