Looking at the darker side of the mirror: the impact of CEO's narcissism on corporate social irresponsibility

Riera, Marta; Iborra, María

doi:10.1108/ejmbe-09-2022-0289

Cited by 7 publications

(1 citation statement)

References 89 publications

(170 reference statements)

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“…In such contexts, consumers may become skeptical. They may believe that these supposedly disinterested actions hide a different motive, namely, to improve the image of companies and boost their profits (Reimer and Benkenstein, 2018;Riera and Iborra, 2023). This situation can cause the impact of brand reputation and eWOM on purchase intention to weaken.…”

Section: Discussionmentioning

confidence: 99%

Banking with purpose: the impact of CSR-S on customer behavior during the COVID-19

Abdelkader Ali,

Campayo-Sanchez,

Ruiz-Moreno

2024

EJMBE

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PurposeThis article examines the impact of banks’ corporate social responsibility communication through social media (CSR-S), electronic word of mouth (eWOM), and brand reputation on consumer behavior during the COVID-19 crisis, with a focus on purchase intention.Design/methodology/approachThe study employed a quantitative approach to analyze data from a survey of 621 Egyptian bank customers who followed the banks’ social media pages and interacted with CSR-S initiatives. A genetic algorithm selected the most relevant variables affecting purchase intention. A Bayesian regression model was used to analyze the impact of CSR-S communication, eWOM, and brand reputation on purchase intention.FindingsCSR-S initiatives, eWOM, and brand reputation were found to influence customer purchase intention. CSR-S initiatives can boost purchase intention by encouraging brand reputation and initiative sharing with friends and other customers. However, CSR-S negatively moderates the positive impact of eWOM and brand reputation on the predisposition to contract products and services with the bank.Originality/valueThis study addresses critical research gaps in CSR literature. Firstly, it examines the impact of CSR-S actions on customer behavior, a perspective less explored in previous research. Secondly, it investigates the intricate relationships between CSR-S, eWOM, brand reputation, and purchase intention, shedding light on their interplay, particularly during the COVID-19 pandemic. Additionally, this research extends CSR-S investigations to the competitive banking industry and focuses on a developing country context, enhancing the applicability of findings for Egyptian banks. Lastly, the study employs advanced methodologies to improve the accuracy of results.

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Section: Discussionmentioning

confidence: 99%

Banking with purpose: the impact of CSR-S on customer behavior during the COVID-19

Abdelkader Ali,

Campayo-Sanchez,

Ruiz-Moreno

2024

EJMBE

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Chief Executive Officer Narcissism and Environmental, Social, and Governance Performance: The Moderating Role of Chief Executive Officer Gender

Effah,

Wang,

2024

Corp Soc Responsibility Env

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This study explores the influence of Chief Executive Officer (CEO) narcissism on the environmental, social, and governance (ESG) performance of listed firms on the Johannesburg stock market (JSE). Using hand‐collected data from annual reports and ESG rating data from the CSRHub dataset, we conducted empirical analyses for 81 firms from 2014 to 2022. As the first study to assess CEO narcissism using a validated unobtrusive measure in the South African market, the Driscoll and Kraay approach of panel corrected standard errors was employed in the main analysis, while the two‐stage least squares (2SLS) model was used for robustness. Results revealed that there is a negative and significant relationship between CEO narcissism and ESG performance. Moreover, CEO gender positively moderates the negative relationship between CEO narcissism and ESG performance. The results provide a meaningful empirical addition to the upper echelons literature by delineating the implications of the dark sides of narcissism for management, regulators, and policymakers.

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Narcissism on display? Effects of full-shot and medium-shot photographs posted on social media on tourists’ attraction visit interest

Tan,

Dong

2024

Serv Bus

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Through theory of narcissism and leisure constraint theory, this study considers how tourists’ vulnerable narcissism facets and lack of interest travel constraint at destination level affect their interest in attractions after viewing social media photographs of other visitors posed as full shot or medium shot (photograph types). Partial least-squares analysis on 614 survey returns (307 for full-shot and 307 for medium-shot photographs) revealed vulnerable narcissism’s impact on attraction visit interest is mostly evident in wenqing attractions. Lack of interest constraint lowers natural and monument attraction visit interest but not for wenqing attractions. Only entitlement rage facet positively influences lack of interest constraint.

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Looking at the darker side of the mirror: the impact of CEO's narcissism on corporate social irresponsibility

Cited by 7 publications

References 89 publications

Banking with purpose: the impact of CSR-S on customer behavior during the COVID-19

Banking with purpose: the impact of CSR-S on customer behavior during the COVID-19

Chief Executive Officer Narcissism and Environmental, Social, and Governance Performance: The Moderating Role of Chief Executive Officer Gender

Narcissism on display? Effects of full-shot and medium-shot photographs posted on social media on tourists’ attraction visit interest

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