“…Although disorientation is an internal crisis, the triggers come from external circumstances (Mezirow, 1978(Mezirow, , 1981. The events triggering disorientation can be from daily life situations (Taylor, 1994) or personal events (Kang & Cho, 2017;Taylor, 2000), or can be related to the 6 workplace (Hodge, 2011). For example, gaining a new experience (Trilokekar & Kukar, 2011), learning something new (Snyder, 2008;Johnson & Olanoff, 2020), leaving their comfort zone (Richards, 2015), experiencing an unfamiliar environment (Morgan, 2010), or experiencing a contradiction between their beliefs and reality (Mezirow, 1990;Samenow et al, 2013) can lead to disorientation.…”