Normal intuitionistic fuzzy numbers (NIFNs), which combine the normal fuzzy number (NFN) with intuitionistic number, can easily express the stochastic fuzzy information existing in real decision making, and power-average (PA) operator can consider the relationships of different attributes by assigned weighting vectors which depend upon the input arguments. In this paper, we extended PA operator to process the NIFNs. Firstly, we defined some basic operational rules of NIFNs by considering the interaction operations of intuitionistic fuzzy sets (IFSs), established the distance between two NIFNs, and introduced the comparison method of NIFNs. Then, we proposed some new aggregation operators, including normal intuitionistic fuzzy weighted interaction averaging (NIFWIA) operator, normal intuitionistic fuzzy power interaction averaging (NIFPIA) operator, normal intuitionistic fuzzy weighted power interaction averaging (NIFWPIA) operator, normal intuitionistic fuzzy generalized power interaction averaging (NIFGPIA) operator, and normal intuitionistic fuzzy generalized weighted power interaction averaging (NIFGWPIA) operator, and studied some properties and some special cases of them. Based on these operators, we developed a decision approach for multiple attribute decision-making (MADM) problems with NIFNs. The significant characteristics of the proposed method are that: (1) it is easier to describe the uncertain information than the existing fuzzy sets and stochastic variables; (2) it used the interaction operations in part of IFSs which could overcome the existing weaknesses in operational rules of NIFNs; (3) it adopted PA operator which could relieve the influence of unreasonable data given by biased decision makers; and (4) it made the decision-making results more flexible and reliable because it was with generalized parameter which could be regard as the risk attitude value of decision makers. Finally, an illustrative example is given to verify its feasibility, and to compare with the existing methods.Keywords: power average (PA); normal intuitionistic fuzzy number (NIFN); normal intuitionistic fuzzy power interaction averaging (NIFPIA) operator; interaction operations; multiple attribute decision-making (MADM)