“…The main problem of logistics processes (including its transport service sub-process) in a company is the appropriate analysis of a huge amount of data (weather forecast, vehicle data, driver data, data about goods transported, etc.) created and collected from the different sources used during the process itself (Khabbazi, Hasan, & Sulaiman, 2013;Chung & Gray, 1999;Bardi, Raghunathan, & Bagchi, 1994;Lee & Park, 2008;Khabbazi, Ismail, Ismail, Mousavi, & Mirsanes, 2011). The main aim of the research presented in this paper is the introduction of the appropriate analytical methods that make it possible to improve the sub-process of drivers' assignments on particular routes, in the case of a small Slovakian transport company.…”