Having reasonable inventory control is a priority for any company because a lack of inventory could incur economic losses. Not having the necessary stock for the timely production of your orders could generate dissatisfaction in your customers and possibly cause them to lose them. Likewise, reasonable inventory control allows quick decisionmaking for the company's benefit. The study's objective was to improve the management of the request process, and quality control of the raw material of a textile supplier exporter of Peruvian alpaca yarn and an exporter of the textile company focused on transforming alpaca fiber and other natural fibers into high-value-added products. It was redesigned under the Process Management approach, developing and implementing software to control raw materials and requests following the Scrum framework and using the Oracle Apex tool. The results obtained with the new system were very positive, increasing workers' productivity, eliminating manual tasks and calculations, avoiding confusion in the allocation of material to scheduled orders, and the response time of the delivery date of orders and, therefore, customer satisfaction. Concluding that, it was possible to lower from an initial 30% to 0.08% of the requests answered in a period greater than 48 hours with the application of the developed system that allows rapid decision-making.