A description of transport hopping processes at the Fermi surface in insulators is presented in which the role of internal fields is emphasized. Taking account of these fields up to the quadrupole term, we find that the conductivity σ at low applied fields obeys a ln(σ/σ 0 ) ≈ −(T 0 /T ) β law, with β varying from 1/2 to 1/4 as the temperature is raised. Typical orders of magnitude L ≈ 10 5 V cm −1 , Q ≈ 100 A 2 and d ≈ 3 √ Q for the field, the quadrupole moment and the dipole length respectively can be obtained from experimental data in the β = 1/2 and β = 1/4 regimes.