Low Morale and Burnout in Libraries

Corrado, Edward M.

doi:10.1080/07317131.2021.2011149

Cited by 9 publications

(4 citation statements)

References 14 publications

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“…As noted by Joe (2019) and Wood et al (2020), in the case of academic library staff, the emotional labour at this time was significant and resulted in a higher than usual risk of staff burnout and poor outcomes on well-being and mental health. These findings support those of Corrado (2022) who reported on the degree and seriousness of library staff burnout, low morale and workplace stress experienced across all sectors of the industry, noting the exacerbation of these experiences due to the COVID-19 pandemic.…”

Section: Discussionsupporting

confidence: 87%

“…As with the findings in this current study, public library staff experienced anxiety, a sense of inequality as some staff were allowed to remain at the library sites and others were not and a frustration at needing to perform work tasks in a home environment that was not well suited to these activities. As suggested by Corrado (2022), the findings of our Australian study, along with the Finnish public library study and the New Jersey academic library study, indicate that the experiences of library staff as a result of mandated library closures are consistent across geographic differences and the nature of the libraries themselves. Similarly, Haasio and Kannasto's (2020) study found the library closures in Finland provided opportunities for the development of staff skills and innovations in service delivery, aligning with the findings of this current study.…”

Section: Discussionsupporting

confidence: 65%

“…This research also includes the work of First Nations and scholars of colour on the emotional labour, cultural load and impact on well-being that attends to advocating for culturally and socially inclusive LIS practices (Thorpe, 2021; Chancellor, 2019; Chou and Pho, 2018; Cong-Huyen and Patel, 2021). It has been suggested that the COVID-19 pandemic added to burnout and low morale across all library sectors (Corrado, 2022). The pandemic added to these issues by increasing day-to-day anxiety, concerns for personal health and jobs, feelings of being overworked, overwhelmed and underappreciated (Salvesen and Berg, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

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The lived experience of Australian public library staff during the COVID-19 library closures

Garner

Wakeling

Hider

et al. 2022

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PurposeThe purpose of this paper is to explore the lived experiences of Australian public library staff during the COVID-19 library closures. The study examines the effect of mandated physical library closures on staff well-being, along with the challenges they faced as library operations moved to a remotely delivered model. The paper includes an examination of staff perceptions of their library's value in the lives of their users.Design/methodology/approachSemi-structured interviews were undertaken with 15 Australian library staff from three library networks. A process of inductive coding resulted in a thematic description of the participants' experiences of continuing to work during a period of where their libraries were closed due to COVID-19 restrictions.FindingsAustralian public library workers experienced many challenges that affected their well-being during the period of library closures. These included challenges relating to moving library programming to a virtual delivery model, managing significant change in their work lives, managing the emotions of self and others, and concern for the well-being of library users. Positive outcomes relating to skill development and innovative thinking were also reported.Originality/valueThe operational responses to the COVID-19 library closures in Australia and elsewhere have been well reported. This paper takes a different approach by examining the emotional and well-being outcomes for public library staff during these periods of closure.

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Section: Discussionsupporting

confidence: 87%

Section: Discussionsupporting

confidence: 65%

Section: Literature Reviewmentioning

confidence: 99%

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The lived experience of Australian public library staff during the COVID-19 library closures

Garner

Wakeling

Hider

et al. 2022

View full text Add to dashboard Cite

show abstract

“…These problems are certainly exacerbated by COVID-19 and library shutdowns. 3 Researchers have approached the pandemic and its impact on libraries from different angles. Some studies and articles concentrate on what libraries can do for the community.…”

Section: Literature Reviewmentioning

confidence: 99%

Management Practice Changes in Academic Library Technical Services Departments during the COVID-19 Pandemic

Kennedy¹,

McGurr²

2023

LRTS

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The COVID-19 pandemic brought about many unexpected changes for academic libraries. Technical services departments were especially disrupted due to the nature of their responsibilities and library operations. In response to these pandemic-induced changes, technical services managers were tasked with maintaining a high level of operations while also navigating sudden workforce changes including evolving job demands and employees working off-site. This study documents and analyzes the responses of technical services managers during the pandemic. Documenting these practice changes will help inform current managers looking to compare themselves to peers and future managers who may experience a similar event that causes a sudden shift in operations. Overall, managers reported a high incidence of change to their typical management practices. Managers made the biggest changes in communications and practices related to work-life balance. A significant theme emerged from the analysis that shows technical services managers adding several new practices to support and care for the mental health of employees.

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Occupational stress and coping strategies of library and information science professionals in Jammu and Kashmir, India

Bano,

Gul,

Bhat

et al. 2023

The Journal of Academic Librarianship

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Low Morale and Burnout in Libraries

Cited by 9 publications

References 14 publications

The lived experience of Australian public library staff during the COVID-19 library closures

The lived experience of Australian public library staff during the COVID-19 library closures

Management Practice Changes in Academic Library Technical Services Departments during the COVID-19 Pandemic

Occupational stress and coping strategies of library and information science professionals in Jammu and Kashmir, India

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