&lt;p&gt;Work Group Performance on Production Operations Management
            Tasks&lt;/p&gt;

Brauchle, Paul E.; Evans, Richard V.

doi:10.21061/jots.v24i2.a.2

Cited by 1 publication

(1 citation statement)

References 11 publications

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“…The MTC workforce is truly multicultural in terms of ethnicity/race, gender, and age. Research, such as described by Brauchle and Evans (1998), indicates that such a heterogeneous group may be more successful than a very homogeneous group. However, it is the firm's management philosophy that such conditions demand that individual team personnel must have certain personal characteristics that foster success.…”

Section: Case One: Mtcmentioning

confidence: 99%

<p>Making Total Quality Management + Just-in-Time Manufacturing Work</p>

Waldrop¹,

Scott²

2000

JOTS

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tiple cavities of the mold, close and clamp the mold, and then-while that "mold" sets in the oven and another is cooling-open the third set and remove the product components. These slide down a chute for minor de-flashing Case Two: NTCThe second firm, NTC, manufactures over-the-road trucks. In 1996 a new product was introduced at the existing production facility: a molded fiberglass and stamped aluminum cab body, representing a substantial departure from prior all-metal fabricated designs. Some apprehension existed in the workforce about the new skills and roles the workers would have to adopt, as well as from the perception that jobs would be lost.To counteract this anxiety and to encourage an increase in productivity, NTC embarked on an experiment in workforce empowerment. Previously, there were few if any definitive examples of team activity. By forming a planning and implementation team involving the workers who would stay on, management hoped to minimize technical risk and enhance the acceptance of the new processes.

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Section: Case One: Mtcmentioning

confidence: 99%