An operator T on Hilbert space is a 3-isometry if T * n T n = I + nB1 + n 2 B2 is quadratic in n. An operator J is a Jordan operator if J = U + N where U is unitary, N 2 = 0 and U and N commute. If T is a 3-isometry and c > 0, then I − c −2 B2 + sB1 + s 2 B2 is positive semidefinite for all real s if and only if it is the restriction of a Jordan operator J = U + N with the norm of N at most c. As a corollary, an analogous result for 3-symmetric operators, due to Helton and Agler, is recovered.Mathematics Subject Classification. 47A20 (Primary), 47A45, 47B99, 34B24 (Secondary).