Abstract:The JAKI (Jakarta Kini) application as a form of realization of smart governance during its management experienced several problems including a decrease in the number of application users, user privacy was not fulfilled, and the integration concept was not yet optimal. This research aims to analyze and describe the implementation of smart governance and identify inhibiting and driving factors in the JAKI (Jakarta Kini) application. The type of research used is descriptive qualitative. Primary data sources were… Show more
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