Macroquality measurement: world state of quality and European quality scoreboard approaches and results

What is Quality 4.0? An exploratory sequential mixed methods study of Italian manufacturing companies

“…In the era of I4.0, the unpredictable and fast-changing market environment due to the application of I4.0 technologies is forcing quality profession and quality managers in organisations to redefine new boundaries for their discipline to keep quality field relevant in the digital age and compete with professionals that are entering from other disciplines and communities (Carvalho et al 2019;Stefanovic et al 2019;Saraiva et al 2018). It challenges the profession to take an entrepreneurial and active role in the digital era by absorbing changes in the new product development, cycle time compression, and matching employees' effort with customer expectations (Gunasekaran et al, 2019;Zonnenshain and Kenett, 2020).…”