‘Made good connections’: Amplifying teacher presence and belonging at scale through learning design and personalised feedback

Abstract

While online learning offers much flexibility for students in terms of time and place, students’ experiences of online learning have been less than positive. A sense of belonging is key to students’ success and retention in any learning environment. Teaching or teacher presence is significant for setting a climate for belonging. However, few studies have documented how teachers can foster students’ sense of belonging in online settings and students’ experience of these initiatives. This paper presents an exploratory case study of a teacher’s initiatives to foster students’ belonging in an online subject by amplifying teacher presence through technology-mediated, personalised feedback embedded within interactive, engaging subject design. Students’ experiences of the subject and perceptions of their personalised feedback were captured through surveys and focus groups. Together, the findings indicate that the primary role of personalised feedback in fostering belonging was building connectedness between the teacher and students, thereby enhancing students’ motivation to learn in the subject. The findings also resonate with other research highlighting the importance of teacher presence throughout the subject, not just during synchronous classes.

Lifelong learning and Higher Education: New (and Old) Perspectives

“…Feedback, especially when given to a historically marginalized student, should include a statement of the teacher's high expectations as well as their belief that the student can meet them, so that students act on the feedback and don't assume it's biased and meaningless (Cohen et al, 1999). This can easily be scaled up for large (online) classes through automated personalized feedback (Lim, Atif, Farmer, 2022). Generally, making students feel seen is an important contributor to student success, and it can be achieved even in large classes by means as simple as asking students to put up name tents (Cooper et al, 2017).…”

The Evolving Classroom: How Learning Analytics Is Shaping the Future of Education and Feedback Mechanisms

“…Creating a sense of connection and teacher presence remains the most important thing in online learning environments. Initiatives that increase teachers' presence via technology-mediated, personalized feedback can make a big difference in how engaged and interested students are in their learning [21].…”