Maintenance Interval towards Different Facilities and Services in High-Rise Housing

Abstract

Maintaining facilities and services of high-rise residential buildings is crucial in order to ensure the buildings operate optimally and achieve better user satisfaction. The purpose of this research is to deal with the appropriate maintenance interval for two different group of facilities and services namely essential and value-added specifically for high-rise residential buildings. Questionnaire survey was conducted among maintenance personnel who manage high-rise housing throughout Peninsular Malaysia. A total of 321 returned questionnaires were considered valid and analysed to rank the maintenance interval for the variables identified from literature review. The result revealed that different type of building facilities and services has different maintenance interval. It is also proven via Friedman test that the maintenance interval of facilities and services is significantly different. It is mainly because essential facilities and services are vital to support the building user daily routine. Thus, the maintenance personnel should plan and execute maintenance work based on the appropriate maintenance interval. Since this research only compares the differences of maintenance interval for different building facilities and services in common practice, further research is recommended to investigate the relationship between maintenance intervals and its performance in terms of cost and quality.

The Implementation of Maintenance System in Malaysia’s Public Housing at Kota Bharu, Kelantan

“…Maintenance systems are components of residents' housing services by managing housing, communal facilities, and amenities, intending to improve housing quality and promote social perceptions concerning their housing [14]. Maintenance systems include procedures that can inhibit decay in houses, reduce deterioration, and minimize health hazards [15]. The maintenance system aims to ensure that the property's value is maintained and the living environment is kept high [16].…”

“…Maintenance work is defined by the resident's incident, urgent or routine requirements, complexity, cause of failure, and buildings' age [18]. The interrelationships between the management team that provides the services and the people who view how the service is provided and those services' outcomes are an integral part of the performance studies [15]. The lack of maintenance personnel, low quality, and bad experience reduced maintenance performance [19].…”

The Influence of Public Facilities on the Transaction Price of Multi-Family Residential in Xitun District

“…Multi-family residential in the Klang Valley area of Malaysia divided public facilities into nine categories such as religious facility, commercial facility, open entertainment facility, architectural service facility, parking facility, safety facility, enclosed entertainment facility, educational facility and social facility in the early stages [4]; Weng [5] believed that leisure facilities of multifamily residential are spaces for residents to adjust their bodies and minds or socializing, and divided the functions and characteristics of shared spaces into seven categories; Au-Yong et al [6] pointed out through related literature review that it need to maintain the necessary high-rise residential building facilities and services. The research divided high-rise residential public facilities into eleven categories; Li [7] discussed the suitability of public service spaces in multi-family residential and proposed that the public service spaces in multi-family residential communities in recent years can be classified into three categories: leisure space, sports space, and entertainment space.…”