Making Sense of Facebook’s Content Moderation: A Posthumanist Perspective on Communicative Competence and Internet Memes

Prochazka, Ondrej

doi:10.1086/704763

Cited by 8 publications

(4 citation statements)

References 55 publications

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“…[97, p. 14] One example of such unwanted content that was not obvious was memes, which derives their meanings from multiple layers of contexts [52]. Therefore, in response to Facebook's image recognition tool, Procházka [85] questioned technology's ability to understand memes whose meanings were fluid and context-dependent, and argued for the necessity of human moderation of them.…”

Section: Human Vs Automatedmentioning

confidence: 99%

A Trade-off-centered Framework of Content Moderation

Jiang,

Nie,

Brubaker

et al. 2022

Preprint

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Content moderation research typically prioritizes representing and addressing challenges for one group of stakeholders or communities in one type of context. While taking a focused approach is reasonable or even favorable for empirical case studies, it does not address how content moderation works in multiple contexts. Through a systematic literature review of 86 content moderation papers that document empirical studies, we seek to uncover patterns and tensions within past content moderation research. We find that content moderation can be characterized as a series of trade-offs around moderation actions, styles, philosophies, and values. We discuss how facilitating cooperation and preventing abuse, two key elements in Grimmelmann's definition of moderation, are inherently dialectical in practice. We close by showing how researchers, designers, and moderators can use our framework of trade-offs in their own work, and arguing that trade-offs should be of central importance in investigating and designing content moderation.CCS Concepts: • Human-centered computing → Collaborative and social computing theory, concepts and paradigms.

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Section: Human Vs Automatedmentioning

confidence: 99%

A Trade-off-centered Framework of Content Moderation

Jiang,

Nie,

Brubaker

et al. 2022

Preprint

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“…In different circumstances, however, shaping and influencing content moderation systems can be fun. Users have created memes about content moderation systems to protest questionable decisions [105], which can attract public attention and awareness [92]. So while this value was less commonly expressed in participants' designs, it may still offer important avenues for future approaches.…”

Section: Connecting Values To Designsmentioning

confidence: 99%

Contestability For Content Moderation

Vaccaro

Xiao

Hamilton

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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Content moderation systems for social media have had numerous issues of bias, in terms of race, gender, and ability among many others. One proposal for addressing such issues in automated decision making is by designing for contestability, whereby users can shape and influence how decisions are made. In this study, we conduct a series of participatory design workshops with participants from communities that have experienced problems with social media content moderation in the past. Together with participants, we explore the idea of designing for contestability in content moderation and find that users' designs suggest three fruitful, practical avenues: adding representation, improving communication, and designing with compassion. We conclude with design recommendations drawn from participants' proposals, and reflect on the challenges that remain.CCS Concepts: • Human-centered computing → Human computer interaction (HCI); Social media.

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“…The place of south-east Europe in certain digitally mediated white nationalist and identitarian imaginations was illustrated horrifically in March 2019 when the perpetrator of the Christchurch shootings livestreamed himself singing a song in honour of Karadžić, recorded by a group of Serb soldiers during the Yugoslav wars, while driving to the first mosque where he planned to carry out his attack. This song, originally known as 'Od Bihaća do Petrovca sela' ('From Bihać to Petrovac village') or by the first line of its chorus 'Karadžiću, vodi Srbe svoje' ('Karadžić, lead your Serbs'), was one of hundreds of new newlycomposed folk songs written on the front line during the wars (a common musical practice on all sides of the conflict), and became an online meme after the recording appeared on YouTube and internet users started posting a still image from its grainy video on imageboard forums: in Anglophone digital culture it became known by the title 'Serbia Strong' and the racist and Islamophobic slogan of 'remove kebab' (Procházka 2019).…”

Section: The Post-yugoslav Region and Researching Racementioning

confidence: 99%

The Call Is Coming from Inside the House: Researching Race After Yugoslavia in ‘Post-post-Racial’ Times

Baker

2021

Societies and Political Orders in Transition

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This chapter sets efforts to research race in the (post-)Yugoslav region in the context of what Kimberlé Crenshaw has termed today's 'post-post-racial' times, in which progressives who might have believed that global society was on an inevitable course towards overcoming racism have now had to confront its open resurgence. From the perspectives of Crenshaw and other critical race scholars whose work has opened up new possibilities to understand south-east Europe within the global politics of race, however, the persistence of structural racism as a historical legacy of colonialism and the enslavement of Africans means that the 'post-racial' moment was already an illusion. Movements to 'decolonise the university' and its knowledge production, which have significantly influenced my own working environment as a white anglophone scholar of south-east Europe in the UK, share this structural perspective. The chapter explains the significance of these movements, and struggles in related disciplines to confront sympathies with white supremacism, for researching race after Yugoslavia in a moment where Islamophobic narratives justifying violence against Muslims in the region have become points of identification for the far right worldwide.When young men bearing lit torches and medieval symbols to assert an imagined heritage of white European descent have marched through a US university town, the UK government has fulfilled 1970s repatriation fantasies by deporting more than 150 members of the symbolic 'Windrush Generation' of black Britons to the Caribbean, and violent pushbacks by Croatian border police have trapped thousands of black and Asian migrants in underequipped refugee camps in Bosnia-Herzegovina (BiH), no-one can sustain the fallacy we still live in what were once called 'postracial' times (Goldberg 2015). This comforting fantasy that global society had learned from history to overcome the racism of the past was encapsulated, during the 1990s and 2000s, in cathartic moments such as post-apartheid South Africa's transformation into the Rainbow Nation (Evans 2010), the election of Barack Obama in 2008 as the first black US president (Bonilla-Silva 2015), the racial diversity of 'Team GB's' athletics gold medallists at the London 2012 Olympic Games (Winter 2013), and perhaps even the Brazilian-born Eduardo da Silva starting to represent the Croatian national men's football team. Their iconic status belied the structures of racist oppression that continued to operate beneath their euphoric atmospheres.The rhetorical construction of a 'post-racial' society, exemplified in the then Croatian president Ivo Sanader's appeal that '[w]e are living in a century in which tolerance should be cultivated' when he condemned Croatian fans' racist chants against Eduardo and other Brazilian and Cameroonian players in 2006 (FARE 2006

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Making Sense of Facebook’s Content Moderation: A Posthumanist Perspective on Communicative Competence and Internet Memes

Cited by 8 publications

References 55 publications

A Trade-off-centered Framework of Content Moderation

A Trade-off-centered Framework of Content Moderation

Contestability For Content Moderation

The Call Is Coming from Inside the House: Researching Race After Yugoslavia in ‘Post-post-Racial’ Times

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