Making Stakeholder Dialogue for Sustainability Issues Happen - Benefits, Reference Architecture and Pilot Implementation for Automated Sustainability Reporting a La Carte

Isenmann, Ralf; Gómez, Jorge Marx; Süpke, Daniel

doi:10.1109/hicss.2011.291

Cited by 13 publications

(12 citation statements)

References 15 publications

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“…We were surprised by the lack of positive feedback regarding social networks within the qualitative evaluation since previous research suggests that users desire SR that facilitate a dialogue between the user and the reporting company (Isenmann et al, 2011). It should be noted that the results might have been different if our participants had been interested in a long-term relationship with the reporting company (e.g.…”

Section: Discussionmentioning

confidence: 70%

“…Since sustainability reporting is increasingly performed online (Isenmann et al, 2007(Isenmann et al, , 2011Rikhardsson et al, 2002), it is a relevant research domain for the IS community.…”

Section: Problem Relevancementioning

confidence: 99%

“…In the course of this development, researchers have suggested concepts and solutions that utilize the multimedia potential of online SRs, enable custom-tailored sustainability reporting for different stakeholder groups and facilitate a dialogue between the reporting companies and their stakeholders (Isenmann, 2004;Isenmann et al, 2007Isenmann et al, , 2011. Nevertheless, researchers still criticize online SRs, asserting that the technical possibilities available are not utilized to the fullest extent and that companies are hesitating to replace static reporting formats (Isenmann et al, 2011).…”

Section: Introductionmentioning

confidence: 99%

“…Although IS researchers have identified a trend towards online sustainability reporting, they also concede that the technical possibilities online reports offer in comparison to traditional PDF-or print media-based reports have not yet been utilized to the fullest extent (Isenmann et al, 2007;Isenmann et al, 2011;Rikhardsson et al, 2002). Accordingly, Melville suggests that the IS community needs to further investigate how information systems influence beliefs about the natural environment and environmental sustainability, and how these systems should be designed (Melville, 2010).…”

Section: Introductionmentioning

confidence: 99%

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Augmented Sustainability Reports: A Design Science Approach

Freundlieb¹,

Teuteberg²

2012

THCI

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Sustainability reports provide stakeholders with information about a company's efforts to balance its economic, ecological and social goals. Because of their influence on a company's image as well as on the customers' buying and shareholders' investment decisions, sustainability reports are an integral part of today's corporate online communication.Following a design science research approach, this paper describes the design, prototypical implementation and evaluation of augmented sustainability reports. In contrast to traditional PDF-or print media-based sustainability reports, augmented sustainability reports contain multimedia contextual information that is displayed depending on the user's gaze position. In our prototype the gaze position is simulated using mouse tracking. The comparative evaluation of the prototype was conducted via a quantitative questionnaire based on the technology acceptance model (TAM). Additionally, qualitative feedback was gathered during the course of the evaluation. Traditional and augmented sustainability reports were compared on the basis of the questionnaire results which reveal room for improvement of the prototype as well as possible starting points for future research.Overall, the evaluation results indicate that our test users had a strong preference for the augmented sustainability report compared to the PDF-based report even though both alternatives had identical content.

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Section: Discussionmentioning

confidence: 70%

Section: Problem Relevancementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Augmented Sustainability Reports: A Design Science Approach

Freundlieb¹,

Teuteberg²

2012

THCI

View full text Add to dashboard Cite

show abstract

“…A generally accepted standard on what environmental information has to be reported in which way, should be established, making it easier for the readers to understand, interpret and compare the presented data. Since many companies publish their SRs in form of a web site (Slater, 2008), it is no longer sufficient to focus on quality criteria regarding the content of static PDF documents (Isenmann et al, 2007(Isenmann et al, , 2011. Also, the guidelines could offer more advice on how to evaluate the stated quality criteria and also information on how the criteria were constituted in the first place.…”

Section: Discussionmentioning

confidence: 99%

A conceptual framework for the quality evaluation of sustainability reports

Freundlieb

Gräuler

Teuteberg

2014

Management Research Review

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Purpose – This paper aims to outline a conceptual framework for the quality evaluation of web-based sustainability reports (SRs) aiding managers in determining and evaluating quality criteria for the sustainability report of their company. Design/methodology/approach – The paper reviews quality criteria in existing standards and guidelines on sustainability reporting and identifies research gaps. A conceptual framework including a multi-method approach for the quality evaluation of SRs is developed and evaluated. Findings – Existing standards and guidelines on sustainability reporting mainly focus on the content of the reports and neglect common information systems (IS) acceptance criteria such as ease of use and visual appeal. The proposed framework directly involves different stakeholder groups and research methodologies into the quality evaluation process. Research limitations/implications – The limitations of the research approach offer a number of starting points for future research. The proposed framework needs to be further evaluated by a larger number of test users in a more natural use setting. Practical implications – The application of a multi-method approach as well as the direct involvement of the stakeholders allows for an in-depth quality evaluation of SRs, enabling reporting companies to meet the readers' demand for information on economic, environmental and social activities of the reporting company. Common acceptance factors from the field of IS should be integrated into existing standards and guidelines on sustainability reporting. Coaching of the users through help functions, wizards, instructional videos or avatars is desirable. Originality/value – The proposed framework applies innovative technologies such as eye-tracking and software-supported attention analysis. By applying the framework to a set of sample reports, its usefulness and applicability are demonstrated.

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Strategic analysis of providing corporate sustainability open data

Helbig

Höveling

Solsbach

et al. 2021

Intell Sys Acc Fin Mgmt

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SummaryHow companies report their data is undergoing digitization and sustainable transformation. Sustainability is important; therefore, various stakeholders are interested in sustainability information. Companies provide the required information and strive toward the use of information systems to ensure efficient data processing. A possible approach for information provision is open data. This research introduces the idea of corporate sustainability open data (CSOD) as one new mechanism of companies' sustainability self‐reporting. Since CSOD is not yet commonly practiced by companies, a strategic analysis of the situation and its possible consequences is conducted with an analysis of strengths, weaknesses, opportunities, and threats. This research provides an overview of companies' sustainable development through open data. Moreover, it identifies drivers, challenges, and reasonable strategies for CSOD adoption. Thus, the research contributes to the establishment of an innovative application of open data in the private sector to support sustainable transformation worldwide.

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Making Stakeholder Dialogue for Sustainability Issues Happen - Benefits, Reference Architecture and Pilot Implementation for Automated Sustainability Reporting a La Carte

Cited by 13 publications

References 15 publications

Augmented Sustainability Reports: A Design Science Approach

Augmented Sustainability Reports: A Design Science Approach

A conceptual framework for the quality evaluation of sustainability reports

Strategic analysis of providing corporate sustainability open data

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