Making technology homey

Takayama, Leila; Pantofaru, Caroline; Robson, David; Soto, Bianca; Barry, Michael

doi:10.1145/2370216.2370292

Cited by 79 publications

(5 citation statements)

References 31 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In the smart or networked home, this digital housekeeping involves taking care of the equipment and ensuring it is all operating smoothly and efficiently (Kennedy et al, 2015; Rode and Poole, 2018; Strengers and Nicholls, 2018). What is more, this labour is more likely to fall to one technical ‘guru’ in the home (Takayama et al, 2012), who is more likely to be a man (Kennedy et al, 2015; Strengers and Nicholls, 2018).…”

Section: Tension 3: Revaluation Of Care Through Optimisation Of the Homementioning

confidence: 99%

More work for Big Mother: Revaluing care and control in smart homes

2021

View full text Add to dashboard Cite

The home is an ever-changing assemblage of technologies that shapes the organisation and division of housework and supports certain models of what that work entails, who does it and for what purposes. This paper analyses core tensions arising through the ways smart homes are embedding logics of digital capitalism into home life and labour. As a critical way of understanding these techno-political shifts in the means of social reproduction, we advance the concept of Big Mother – a system that, under the guise of maternal care, seeks to manage, monitor and marketise domestic spaces and practices. We identify three tensions arising in the relationships between care and control as they are mediated through the Big Mother system: (a) outsourcing autonomy through enhanced control and choice, (b) increased monitoring for efficient management and (c) revaluation of care through optimisation of housework. For each area, we explore how emerging technological capacities promise to enhance our abilities to care for our homes, families and selves. Yet, at the same time, these innovations also empower Big Mother to enrol people into new techniques of surveillance, new forms of automation and new markets of data. Our purpose in this paper is to push back against the influential ideas of smart homes based on luxury surveillance and caring systems by showing that they exist in constant relation with a supposedly antithetical version of the smart home represented by Big Mother.

show abstract

Section: Tension 3: Revaluation Of Care Through Optimisation Of the Homementioning

confidence: 99%

More work for Big Mother: Revaluing care and control in smart homes

2021

View full text Add to dashboard Cite

show abstract

“…A similar result was reported by Balta-Ozkan et al [40], in which SHT control (and occupants' notion of being out of control) is considered a possible barrier for the adoption of SHT. Other risks include that occupants could increase their use of ad hoc temperature adjustments to their heating demand after having SHT installed, as argued by Miu et al [41], or that SHT lacks personalization and aesthetic identification for occupants, limiting their notion of being in control of SHT and their lives, as argued by Takayama et al [42]. Another study also showed that SHT lacks familiarity and flexibility in the everyday lives of people, as argued by Davidoff et al [28], meaning that SHT design should become better at accommodating changing routines and plans.…”

Section: Nuancing the Perceived Benefits And Drawbacks Of Smart Home ...mentioning

confidence: 99%

In Control or Being Controlled? Investigating the Control of Space Heating in Smart Homes

2023

View full text Add to dashboard Cite

Low-carbon scenarios for enabling heat demand flexibility in district heating networks include smart home technology (SHT), which can automate control of heating by responding to utility signals while considering household preferences. This study empirically explores how control of space heating using SHT is performed in heating practices by occupants. The study is based on in-depth interviews and home tours with occupants living in smart homes in Denmark. The results suggest that (1) practical knowledge, (2) notions of being in control, and (3) temporal aspects of everyday life are of specific importance for how occupants perform control of space heating using SHT. Furthermore, results show how occupants act when feeling out of control. The data illustrate that control of space heating using SHT is performed in a variety of different ways, displaying the dynamic relationships between the materiality of the home, the importance of practical knowledge that occupants draw upon, and the meaning they ascribe to ‘homely’ practices. As SHT limits people’s active engagement in controlling space heating by relying on automated features, the findings presented in this paper highlight how control of space heating is more than the ability to control but concerns the dynamics of social practices performed within and outside of the home. Based on the results, the paper recommends four specific design and policy implications for future SHT solutions.

show abstract

“…It is easy for novice users with low self-confidence to blame themselves for technology failures and get discouraged from using the technology. This psychology is seen even in technologically literate users, who see failures as a sign of their incompetence to use the technology [140]. For low-income users, security or privacy failures in services such as banking or healthcare could lead to financial or health shocks that are significant determinants to poverty alleviation [31,60].…”

Section: Designing For Reliabilitymentioning

confidence: 99%

Examining Security and Privacy Research in Developing Regions

Vashistha

Anderson

Mare

2018

Proceedings of the 1st ACM SIGCAS Conference on Computing and Sustainable Societies

View full text Add to dashboard Cite

Prior research suggests that security and privacy needs of users in developing regions are different than those in developed regions. To better understand the underlying differentiating factors, we conducted a systematic review of Human-Computer Interaction for Development and Security & Privacy publications in 15 proceedings, such as CHI, SOUPS, ICTD, and DEV, from the past ten years. Through an in-depth analysis of 114 publications that discuss security and privacy needs of people in developing regions, we identified five key factors-culture, knowledge gaps, unintended technology use, context, and usability and cost considerations-that shape security and privacy preferences of people in developing regions. We discuss how these factors influence their security and privacy considerations using case studies on phone sharing and surveillance. We then present a set of design recommendations and research directions for addressing security and privacy needs of people in resource-constrained settings. CCS CONCEPTS• Security and privacy → Human and societal aspects of security and privacy;

show abstract

Making technology homey

Cited by 79 publications

References 31 publications

More work for Big Mother: Revaluing care and control in smart homes

More work for Big Mother: Revaluing care and control in smart homes

In Control or Being Controlled? Investigating the Control of Space Heating in Smart Homes

Examining Security and Privacy Research in Developing Regions

Contact Info

Product

Resources

About