1991
DOI: 10.1145/99977.99993
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Making usable, useful, productivity-enhancing computer applications

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Cited by 175 publications
(61 citation statements)
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“…However, in some instances usability has been extended to cover also usefulness (e.g. in [22,28,50]), even though typically these are perceived as distinct concepts. Nevertheless, despite the ambiguities, one can state that HCI practitioners at least specialize in developing and ensuring usability, but evidently in recent HCI literature (e.g.…”
Section: Hci Work and 'Configuring The User'mentioning
confidence: 99%
“…However, in some instances usability has been extended to cover also usefulness (e.g. in [22,28,50]), even though typically these are perceived as distinct concepts. Nevertheless, despite the ambiguities, one can state that HCI practitioners at least specialize in developing and ensuring usability, but evidently in recent HCI literature (e.g.…”
Section: Hci Work and 'Configuring The User'mentioning
confidence: 99%
“…(ISO 1998). The basic concept of usability has been used as the basis for establishing a set of principles that can guide a user-oriented design process (Gould and Lewis 1985, Hewett and Meadow 1986, Gould et al 1991, Mulligan et al 1991. Whilst these principles, outlined below, appear rather intuitive they nevertheless provide a logical path through the design process.…”
Section: User-oriented Software Design Principlesmentioning
confidence: 99%
“…Whilst these principles, outlined below, appear rather intuitive they nevertheless provide a logical path through the design process. Unfortunately they are not frequently applied to product development (Gould et al 1991, Kujala et al 2001.…”
Section: User-oriented Software Design Principlesmentioning
confidence: 99%
“…A widely accepted process for generating user requirements and applying them within system development is 'iterative design', a cyclical methodology of specifying user requirements, developing a system prototype, testing this with users, refining the requirements, modifying the prototype, retesting, etc. (Gould et al, 1991; ISO 9241-210, 2010). This process is intended to ultimately improve the quality and functionality of the system design for the users.…”
Section: Introductionmentioning
confidence: 99%