Management control in family firms: a guest editorial

Hiebl, Martin R. W.; Quinn, Martin; Craig, Justin B.; Moores, Ken

doi:10.1007/s00187-018-0260-6

Cited by 18 publications

(6 citation statements)

References 27 publications

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“…There are three reasons for this interest. First, family firms are the most common form of enterprise worldwide (Gedajlovic, Carney, Chrisman, & Kellermanns, 2012;G omez-Mej ıa, Haynes, Nunez-Nickel, Jacobson, & Moyano-Fuentes, 2007;Hiebl, Quinn, Craig, & Moores, 2018;Masulis, Pham, & Zein, 2011;Poza & Daugherty, 2013). Second, family firms are responsible for a large part of the economic growth and well-being of many countries (Astrachan & Shanker, 2003;Jaskiewicz, Combs, & Rau, 2015;Pejic Bach, Aleksic, & Merkac-Skok, 2018).…”

Section: Introductionmentioning

confidence: 99%

Socioemotional wealth, entrepreneurial orientation and international performance of family firms

Perlines

Ariza-Montes

Araya-Castillo

2019

Economic Research-Ekonomska Istraživanja

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This paper analyses the relationships between the socioemotional wealth, entrepreneurial orientation and international performance of family firms. This research is pioneering in that it seeks to explain the international performance of family firms from the non-economic perspective of entrepreneurial orientation determined by socioemotional wealth. Second generation structural equation modelling (PLS-SEM) using SmartPLS 3.2.8 software was applied to data from 106 Spanish family firms. The study shows that considering socioemotional wealth substantially improves the capacity of entrepreneurial orientation to explain variation in the international performance of family firms. When only entrepreneurial orientation is included in the model, the explained variance of international performance is 34.2%. However, when socioemotional wealth is included in the model as an antecedent of international performance, the explained variance increases to 42.6%.

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Section: Introductionmentioning

confidence: 99%

Socioemotional wealth, entrepreneurial orientation and international performance of family firms

Perlines

Ariza-Montes

Araya-Castillo

2019

Economic Research-Ekonomska Istraživanja

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“…However, it is important to also highlight the great challenge that internationalisation represents for family business (Arregle et al, 2012;Fernandez and Nieto, 2006;Sciascia et al, 2012). Family businesses represent the most common type of organisation in the world (Hiebl et al, 2018). Indeed, the number of FBs in Spain is a good indicator of the importance that they have for the entire economy.…”

Section: Internationalisation and Family Businessmentioning

confidence: 99%

International management of customer orientation

Porras¹,

Alba²,

Molina³

et al. 2023

EJIM

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This study investigates the role of customer orientation of service employees (COSE) and its influence on customer satisfaction and on electronic word of mouth (e-WOM), with a focus on international management. An empirical study was conducted amongst hotel customers with a final valid sample of 265 respondents. Digital capabilities have been included in the COSE model for the first time. Findings indicate that digital capabilities have a positive influence on customer satisfaction that is mediated by COSE. This study has also compared differences between international and national firms and also considered family businesses and non-family businesses. Results show that international hotels have a higher level of COSE than national hotels, mainly due to the technical skills of the employees, and the presence of a higher level of COSE in family businesses (FBs) rather than in non-family businesses (NFBs). Some contributions to academia and to international management have been discussed.

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“…The factors affecting this relationship that are unique to family firms are examined in these studies only tangentially, if at all. This is surprising, as such firms are a driving force in the present-day global economy (Hiebl et al , 2018). Taking into account that attitudes and behaviours are different in family and non-family firms when strategic decisions are made s(Arregle et al , 2007), it is expected that the development of a firm’ s relational social capital will also vary according to the degree of family involvement in the business.…”

Section: Introductionmentioning

confidence: 99%

Empirical approach to the sequential relationships between generation, relational capital and performance in family wineries in Spain

Olmos

Diaz-Vial

Malorgio

2020

IJWBR

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Purpose This study aims to focus on relational social capital in family wineries. Relational social capital is influenced by the family nature of the business and is at the same time a key antecedent of winery performance. The aim is to analyse these relationships in the qualified denomination of origin (DOC) Rioja wine industry (Spain). Design/methodology/approach Using a final sample of 110 family wineries, a Baron and Kenny approach was performed to investigate the causal and mediating relationships between the generation in control, relational social capital and family winery performance. Findings Using a final sample of 110 family wineries, the study demonstrates that later generations show a higher level of relational social capital, that the positive relationship between relational social capital and performance is maintained in a family firm sample and that the generation in control sequentially influence on performance through its influence on relational social capital. Research limitations/implications The main limitations are that empirical data were obtained only from DOC Rioja wine family businesses and a cross-sectional study was conducted. Social implications This study provides policymakers and family managers responsible for succession with a better understanding of the effects of transferring the business to the next generations in terms of relational social capital and performance. Originality/value To the best of the knowledge, this is the first study to examine the sequential relationships between generation, relational social capital and performance in DOC Rioja family wineries. The context of the DOC Rioja wine industry is particularly noteworthy for two reasons. First, in this industry, family-controlled firms predominate. Second, the DOC Rioja wine industry is focussed on the small-to-medium context, which has conventionally provided a very good area for the development of social capital theory.

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Management control in family firms: a guest editorial

Cited by 18 publications

References 27 publications

Socioemotional wealth, entrepreneurial orientation and international performance of family firms

Socioemotional wealth, entrepreneurial orientation and international performance of family firms

International management of customer orientation

Empirical approach to the sequential relationships between generation, relational capital and performance in family wineries in Spain

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