2009
DOI: 10.1108/10309610911005581
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Management control systems: a model for R&D units

Abstract: Purpose -The purpose of this paper is to develop a proposal for a new conceptual framework for management control systems (MCS) in R&D units. Design/methodology/approach -The paper is a descriptive study that reviews the control literature and proposes an MCS framework in the light of four key elements: desired ends, actors, control implementation, and control tools. Findings -The study found two sub-elements of desired ends (directional and yardstick) to be complementary in a low level of uncertainty, while d… Show more

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Cited by 10 publications
(13 citation statements)
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“…The instrument to measure the means and performance in the domain of management control systems are called control tools (Silaen and Williams, 2009) which contain dimensions and values.The appropriateness of control tolls to be used in PA has been questioned by various authors (Leeuw, 1996; Barzelay, 1996; Robert & Pollitt, 1994; Midwinter, 2008; Shand & Anand, 1995; Wynn-Williams, 2005. The control tools to be used for measuring performance must be developed in relation to the characteristic of the entity being measured.…”
Section: Thoretical Framewotk On Control Toolsmentioning
confidence: 99%
See 4 more Smart Citations
“…The instrument to measure the means and performance in the domain of management control systems are called control tools (Silaen and Williams, 2009) which contain dimensions and values.The appropriateness of control tolls to be used in PA has been questioned by various authors (Leeuw, 1996; Barzelay, 1996; Robert & Pollitt, 1994; Midwinter, 2008; Shand & Anand, 1995; Wynn-Williams, 2005. The control tools to be used for measuring performance must be developed in relation to the characteristic of the entity being measured.…”
Section: Thoretical Framewotk On Control Toolsmentioning
confidence: 99%
“…Since the case investigated by this study is a scientific institution of a government sector in India, there is a need to develop control tools that contemplate the characteristic of the institution. Silaen and Williams (2009) proposed a set of control tools that is suitable for research and development (R&D) organisations. It is argued that the objective of R&D function is to contribute new knowledge which cannot be measured monetarily in advance, deals with uncertain environment and therefore requires different model of management control systems (Silaen, 2009).…”
Section: Thoretical Framewotk On Control Toolsmentioning
confidence: 99%
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