2003
DOI: 10.1177/183335830303100305
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Management Information Needs of Clinician Managers in a Metropolitan Teaching Hospital

Abstract: Clinician managers need relevant, current and integrated information to assist them in their managerial roles. This study examined the management information needs of clinician managers (doctors, nurses, data managers and a business manager) from a metropolitan teaching hospital. A purposive sample, of 15 clinician managers and five Information Unit staff who provide the clinicians with management reports, was interviewed by one researcher between July and September, 2001. The clinician managers indicated a pr… Show more

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Cited by 6 publications
(3 citation statements)
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“…On the other hand, one of the competencies required nowadays to professionals-managers to take on their hybrid role is evidence-informed decision making 33,74,75 : this has much to do with the nature of performance information as boundary object, as it ‘enables alliances between actors helping them to highlight their own interests’ and find compromises. 76 Shand and Callen 77 also take this view and discuss what kind of information is needed for hybrids: information is shown to support effectively the hybrid role of the professionals-managers in healthcare when is timely, graphically interpretable and comparative. Recent research in the field has shown indeed that information framing can be a powerful tool to align professionals’ behaviors towards common – typically patient-centered – goals.…”
Section: Results Of the Literature Review: The Enabling Conditions Fo...mentioning
confidence: 99%
“…On the other hand, one of the competencies required nowadays to professionals-managers to take on their hybrid role is evidence-informed decision making 33,74,75 : this has much to do with the nature of performance information as boundary object, as it ‘enables alliances between actors helping them to highlight their own interests’ and find compromises. 76 Shand and Callen 77 also take this view and discuss what kind of information is needed for hybrids: information is shown to support effectively the hybrid role of the professionals-managers in healthcare when is timely, graphically interpretable and comparative. Recent research in the field has shown indeed that information framing can be a powerful tool to align professionals’ behaviors towards common – typically patient-centered – goals.…”
Section: Results Of the Literature Review: The Enabling Conditions Fo...mentioning
confidence: 99%
“…Previous research has explored managerial information needs related to costs, quality and resource management (Andersson, Hallberg, Eriksson, & Timpka, ; Shand & Callen, ), and the impact of information systems developed for specific managerial activities, such as scheduling, costs and patient‐care management (Choi, Yang, & Lee, ). However, previous research has failed to address the specific and complex information needs of shift leaders.…”
Section: Discussionmentioning
confidence: 99%
“…This makes the coordination of organisational processes difficult. 1 In recent years, healthcare organisations have been using new technologies to automate and improve their clinical and business processes. They have increased their interest in investing in tools that prioritise the integration of clinical, organisational, and management processes.…”
Section: Introductionmentioning
confidence: 99%