Management of business records in Tanzania: An exploratory case study of selected companies

Management of Records in Tanzania: Review and Appraisal of Applicable Theories and Examination of Selected Empirical Findings

“…Further, Chachage and Ngulube (2006) learnt that: eight (88.89%) out of nine cases had disintegrated vital records programme whilst only one had integrated written vital records programme; seven (77.78%) out of nine cases closed their files on a regular basis, however eight (88.89%) out of nine cases did not transfer their inactive records to on-site archives; and eight (88.89%) out of nine cases treated their inactive records unprofessionally. In the issues and matters related to safety and security of records, it was observed that: two (22.22%) out of nine cases had fire extinguishers in the records storage areas; one (11.11%) out of nine cases had fire sprinkler; and none (0.00%) out of the nine had fire detectors in the records storage areas.…”

“…These are, inter alia: records life-cycle concept (Penn, Pennix and Coulson, 1994;Yusof and Chell, 2000;Shepard and Yeo, 2003); records continuum model (Upward, 2000;Flynn, 2001;Shepherd and Yeo, 2003); the records integrated approach (IRMT, 1999); and records entity life history (Shepherd and Yeo, 2003). However, according to Chachage and Ngulube (2006), records life-cycle and records continuum are the dominant models in the RAM field. Therefore two theories are discussed hereunder due to their ISSN 2161-7104 2018 cognitive importance and dominance in the RAM practices.…”

“…The identified challenges, according to Lyaruu (2005) included but not limited to: lack of records management policy; inadequate and poor facilities; lack of knowledge and skills on records management; lack of support from the management; lack of awareness on the importance of records; and information flow breakdown between employees and employers. Chachage and Ngulube (2006) conducted an empirical study to expound the results and findings of Chachage (2005) for managing business records from the nine cases in Iringa, Tanzania. The expounded results and findings revealed that records management activities were given a low priority for most of the studied cases due to lack of policy and management support.…”

“…Alongside the development of the envisioned model, the study went to the extent of revealing the essence of sustainability of related records kept by the studied cases and the use of educated records management administrators. In refining the study by Chachage (2005), Chachage and Ngulube (2006) have used a modified records life-cycle that blended records life-cycle and records continuum model. This study (Chachage and Ngulube, 2006) further identified records management gaps in both records care and maintenance.…”

“…In refining the study by Chachage (2005), Chachage and Ngulube (2006) have used a modified records life-cycle that blended records life-cycle and records continuum model. This study (Chachage and Ngulube, 2006) further identified records management gaps in both records care and maintenance. Ngulube and Tafor (2006) used records life-cycle to determine the extent to which the ESARBICA member states manage public records and archives.…”