Management of mobile social network services for families with Developmental Delay Children

Chou, Li-Der; Lai, Nien-Hwa; Chen, Yen‐Wen; Chang, Yao‐Jen; Huang, Lien-Fu; Chiang, Wen-Ling; Chiu, Hung-Yi; Yang, Jyun-Yan

doi:10.1109/health.2008.4600115

Cited by 4 publications

(13 citation statements)

References 11 publications

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“…This program also recommended using elements of social matching (based on families’ and providers’ skills, preferences, and demographic features) to match the family with a suitable respite care provider [ 21 ]. Another program used the geo-location capabilities of ICTs to facilitate matching local and available respite care volunteers with families nearby in need of immediate respite care [ 32 , 37 ]. Other recommended features to engender trust in the programs’ respite care providers included background checks of respite care providers, training in community care ethics, and training in the fundamental skills of providing personal care [ 17 , 18 , 24 , 26 , 32 ].…”

Section: Resultsmentioning

confidence: 99%

“…End users needed to trust that suitable respite care services could be scheduled easily and reliably through the ICT platforms [ 6 , 17 , 19 , 31 ]. ICT features to support such scheduling included embedding the following features within the ICT platforms: scheduling assistants, respite care to-do lists (with task prioritization highlighted), lists of care receivers’ personal habits and family requirements for respite care services, and medical case files [ 19 , 26 , 29 , 32 ]. Features to enable calendar sharing, easy scheduling, and estimated arrival times also supported trust by helping to enhance the reliability of the service [ 19 , 32 ].…”

Section: Resultsmentioning

confidence: 99%

“…ICT features to support such scheduling included embedding the following features within the ICT platforms: scheduling assistants, respite care to-do lists (with task prioritization highlighted), lists of care receivers’ personal habits and family requirements for respite care services, and medical case files [ 19 , 26 , 29 , 32 ]. Features to enable calendar sharing, easy scheduling, and estimated arrival times also supported trust by helping to enhance the reliability of the service [ 19 , 32 ]. Additionally, a few programs recommended embedding a log feature to record respite care visit details and any additional notes or concerns for the family or future care providers to be aware of, to facilitate continuity of care [ 21 , 32 ].…”

Section: Resultsmentioning

confidence: 99%

“…Features to enable calendar sharing, easy scheduling, and estimated arrival times also supported trust by helping to enhance the reliability of the service [ 19 , 32 ]. Additionally, a few programs recommended embedding a log feature to record respite care visit details and any additional notes or concerns for the family or future care providers to be aware of, to facilitate continuity of care [ 21 , 32 ].…”

Section: Resultsmentioning

confidence: 99%

“…Finally, end users had to trust in the data privacy standards and usability of the platform. End users needed to trust that their employees’ or families’ data recorded through the platform would remain protected and confidential [ 17 , 19 , 26 , 27 , 29 , 32 , 34 ]. Features to engender trust in ICT platforms included login modules that tracked where the sign-in occurred, and information exchange portals monitored by program administrators [ 21 , 26 , 29 , 32 ].…”

Section: Resultsmentioning

confidence: 99%

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Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review

Castro,

Ould Brahim,

Chen

et al. 2023

JMIR Nursing

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Background Respite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking. Objective The objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services. Methods A scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative. Results A total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services. Conclusions There is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 3 more Smart Citations

Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review

Castro,

Ould Brahim,

Chen

et al. 2023

JMIR Nursing

View full text Add to dashboard Cite

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Using a social informatics framework to study the effects of location-based social networking on relationships between people: A review of literature

Fusco

Michael

2010

2010 IEEE International Symposium on Technology and Society

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Location based social networking (LBSN) applications are part of a new suite of emerging social networking tools that run on the Web 2.0 platform. LBSN is the convergence between location based services (LBS) and online social networking (OSN). LBSN applications offer users the ability to look up the location of another "friend" remotely using a smart phone, desktop or other device, anytime and anywhere. Users invite their friends to participate in LBSN and there is a process of consent that follows. Friends have the ability to alter their privacy settings to allow their location to be monitored by another at differing levels of accuracy (e.g. suburb, pinpoint at the street address level, or manual location entry). This paper explores the impact of LBSN upon society, especially upon trust between friends. The study used focus groups to collect data, and a qualitative approach towards analysis. The paper concludes that while there are a great many positive uses of LBSN, there are some significant problems with current applications, and that better design is required to ensure that these technologies are not exploited against a user to commit harm.

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Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review (Preprint)

Castro,

Ould Brahim,

Chen

et al. 2022

Preprint

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BACKGROUND Respite care is one of the most frequently requested support services by family caregivers. Yet, too often, respite care services are inaccessible, due in part to families’ lack of knowledge regarding available services and a lack of service flexibility. Information and communication technologies (ICTs) may help to improve the flexibility of services available and families’ knowledge of such services. However, an understanding of the use of ICTs and research in this area is lacking. OBJECTIVE The objective of this study was to provide a comprehensive overview of the academic literature on ICTs for supporting the provision of respite care services. METHODS A scoping review study was conducted. Six library databases were systematically searched for relevant literature. Key data were extracted into a summary chart. Text and quantitative data were coded using descriptive qualitative content analysis techniques, and the results were collated and summarized into a comprehensive narrative. RESULTS A total of 23 papers describing 15 unique ICT programs exploring the potential of ICTs to support respite care services met the inclusion criteria. ICTs supported the provision of respite care by facilitating information-sharing with families and providers, recruiting and training respite care providers, and coordinating services. Key design considerations for developing respite care ICTs were trustworthiness and participatory design methods. Implementation considerations included designing for complementarity with existing services, assessing the appropriate timing for introducing the ICT-based services, and ensuring adequate promotion strategies to raise awareness about the services. CONCLUSIONS There is limited but promising research on the potential of ICTs to support the provision of respite care services. Further research should be conducted to advance the results of this review, ultimately aiming to build ICTs that can improve the quality of, and access to, respite care services.

show abstract

Management of mobile social network services for families with Developmental Delay Children

Cited by 4 publications

References 11 publications

Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review

Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review

Using a social informatics framework to study the effects of location-based social networking on relationships between people: A review of literature

Information and Communication Technologies to Support the Provision of Respite Care Services: Scoping Review (Preprint)

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