“…We reviewed the literature on PWP-delivered interventions and disease management support targeting persons with diabetes and or enhancing diabetes care and found that PWP systems enhance patient-provider communication [20, 22, 24, 25], increase overall satisfaction with care [9•, 23••, 26–28], expand access to health information [21, 24, 29, 30], and improve disease management [9•, 26, 27, 29, 31–36] and patient outcomes [29, 32–34, 36] in diabetes. The recent body of PWP evaluation studies has established the usefulness of PWPs for improving care and clinical outcomes, but many of the studied PWPs have unique functionalities.…”