Management of psychiatric appointments by telephone

Zanjani, Faika; Davis, Tracy; Newsham, Tina K; Kruger, Tina M.; Munk, Niki; Schoenberg, Nancy E.; Martin, Catherine A.

doi:10.1177/1357633x14545435

Cited by 6 publications

(3 citation statements)

References 15 publications

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“…Direct or remote education, motivation and support may increase attendance (i.e., treatment readiness), recognition of treatment benefits, and enhance collaboration between care providers-all contribute to a positive psychiatric treatment (46). Recent patient-centered strategies that increase patient attendance and adherence to treatment include simple mail, telephone or SMS reminders (47).…”

Section: Mmh and Mh/psych Appsmentioning

confidence: 99%

Advances in Mobile Mental Health: Opportunities and Implications for the Spectrum of E-Mental Health Services

Hilty¹,

Chan²,

Hwang³

et al. 2018

FOC

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Mobile health (mHealth), telemedicine and other technology-based services facilitate mental health service delivery and may be considered part of an e-mental health (eMH) spectrum of care. Web-and Internet-based resources provide a great opportunity for the public, patients, healthcare providers and others to improve wellness, practice prevention and reduce suffering from illnesses. Mobile apps offer portability for access anytime/anywhere, are inexpensive versus traditional desktop computers, and have additional features (e.g., context-aware interventions and sensors with real-time feedback. This paper discusses mobile mental health (mMH) options, as part of a broader framework of eMH options. The evidence-based literature shows that many people have an openness to technology as a way to help themselves, change behaviors and engage additional clinical services. Studies show that traditional video-based synchronous telepsychiatry (TP) is as good as in-person service, but mHealth outcomes have been rarely, directly compared to in-person and other eMH care options. Similarly, technology options added to in-person care or combined with others have not been evaluated nor linked with specific goals and desired outcomes. Skills and competencies for clinicians are needed for mHealth, social media and other new technologies in the eMH spectrum, in addition to research by randomized trials and study of health service delivery models with an emphasis on effectiveness.

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Section: Mmh and Mh/psych Appsmentioning

confidence: 99%

Advances in Mobile Mental Health: Opportunities and Implications for the Spectrum of E-Mental Health Services

Hilty¹,

Chan²,

Hwang³

et al. 2018

FOC

View full text Add to dashboard Cite

show abstract

Section: Innovations or Additions To Regular Traditional Treatmentsmentioning

confidence: 99%

“…Direct or remote education, motivation and support may increase attendance (i.e., treatment readiness), recognition of treatment benefits, and collaboration between care providers -all contribute to a positive psychiatric treatment [87]. Recent patient-centered strategies that increase patient attendance and adherence to treatment include simple mail, telephone or SMS reminders [88,89].Internet-based CBT (ICBT) and other evidence-based treatments are most often for patients with depression and anxiety. ICBT appears to be effective when delivered in clinical practice (i.e., guided by a qualified therapist [90,91].…”

mentioning

confidence: 99%

New Frontiers in Healthcare and Technology: Internet-and Web-Based Mental Options Emerge to Complement In-Person and Telepsychiatric Care Options

Hilty¹,

Chan²,

Torous³

et al. 2015

J Health Med Informat

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Background: Web and Internet-based resources are remarkably popular with the public, patients and others as a way to access mental health information, tools for self-care, advice/consultation from a professional, and providerdirected treatments.Objective: This paper provides a framework of a spectrum that includes person-centered health education options (conceptual endpoint), patient and caregiver-centered mental health care interventions (evidence-based literature review), and more formal provider-directed treatments (conceptual endpoint). Methods:The evidence-based literature review was focused on treatment studies, using a minimum of three key words and the 1996-2015 period, resulting in 13,612 articles. This was reduced to 388 (title words used), to 125 (abstracts for methods, design, and outcomes) and 40 (evidence-based criteria of guidelines). Results:Technology is frequently used, is readily accessible and satisfies persons, patients, and caregivers. Its impact on openness to engage with others and begin self-care appears very positive; its ability to help people change behaviors and engage additional clinical services appears modest, though this is inadequately evaluated. Formal treatments over the Internet, asynchronous care models, or traditional video-based synchronous services are as good as or better than in-person services, though an incomplete range of services has been evaluated. Relatively few treatment studies assess outcomes, compare in-person and e-MentalHealth care, and or compare technology-based care options to one another; hybrid models of care have emerged, but have rarely been studied. Conclusions:For persons or patients not in care, use of the internet for common, non-acute problems appears to work, though a one-time clinical evaluation may help them place options in context. Clinicians and patients should specifically plan how to use technology and exercise sound judgment, based on guidelines when available. More research is needed on the application of new technologies to clinical care, with randomized trials and health services studies for effectiveness suggested. Internet-based mental health (MH) education and services are on the rise, as more patients, caregivers, and MH providers are using the Internet. This is driven by consumers or persons at-large, before they become patients in traditional services, and transitions our thinking from clinic-based care past patient-centered care to person-centered care known as participatory medicine [19][20][21]. MH-related, technology-based services exist on a continuum: self-help/support groups -well-prepared materials for patient psychoeducation and provider professional education -tips for assessment and selfcare (e.g., depression) -informal provider consultation online -asynchronous communication with providers -MH services with professionals like teleMH ((TMH) care or; Internet-based cognitive behavioral treatment (CBT) [22][23][24][25][26][27][28][29][30]. New Frontiers in Healthcare andConsumers, patients, caregivers and provi...

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Web- and Internet-Based Services: Education, Support, Self-Care, and Formal Treatment Approaches

et al. 2016

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Management of psychiatric appointments by telephone

Cited by 6 publications

References 15 publications

Advances in Mobile Mental Health: Opportunities and Implications for the Spectrum of E-Mental Health Services

Advances in Mobile Mental Health: Opportunities and Implications for the Spectrum of E-Mental Health Services

New Frontiers in Healthcare and Technology: Internet-and Web-Based Mental Options Emerge to Complement In-Person and Telepsychiatric Care Options

Web- and Internet-Based Services: Education, Support, Self-Care, and Formal Treatment Approaches

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