“…Recent developments in the nature of work in relation to design, management, and organization, as well as the wider context of work, are resulting in new and emerging risks, called psychosocial risks (Toukas et al, 2015). Moreover, the educational sector is not spared (Jemeljanenko & Geske, 2019); whatever the function occupied, problems linked to psychosocial risks in universities are increasingly frequent (non-equipped laboratories, practically theoretical training, absence of medical service in case of health problems) and can have serious consequences both on humans (cardiovascular diseases, professional exhaustion) and on the institution (drop in productivity, loss of motivation of the staff). This is the case at the University of Yaoundé 2, where, in 2018, Paul TAGNE, through work carried out with students, made us understand that the major stress among students in these institutions comes from the quality of service (absence of names and notes on the minutes despite the fact that the student has composed and paid his university fees).…”