Management of Services Quality as a Tool to Increase Water Supply Companies’ Efficiency

Krakashova, Olga; Pelevina, A. V.; Yaroslavtsev, Vladimir

doi:10.1007/978-3-642-27290-5_47

Sustainable Manufacturing 2012

DOI: 10.1007/978-3-642-27290-5_47

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Management of Services Quality as a Tool to Increase Water Supply Companies’ Efficiency

Olga Krakashova

A. V. Pelevina²,

Vladimir Yaroslavtsev³

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Management of Services Quality as a Tool to Increase Water Supply Companies’ Efficiency

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