Management of Smart City in Lens of Viable System Approach

Walletzký, Leonard; Carrubbo, Luca; Romanovská, Františka

doi:10.1007/978-3-030-80840-2_11

Cited by 5 publications

(5 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In response to these challenging trends, citizens' engagement requires a strategic reassessment, introducing new variables and conceptual domains. Consequently, there is a compelling need to shift attention from traditional components to ensure the emergence of a holistic view that explains how multiple actors interact, fostering reciprocal influences in subjective environments [64,65].…”

Section: A Possible Path For Promoting Citizens' Engagement In the Sm...mentioning

confidence: 99%

Fostering citizens’ engagement in smart city within digital era

Caputo

2024

ITM Web Conf.

View full text Add to dashboard Cite

Digital instruments, devices, and platforms are exerting a transformative influence on trends and dynamics within socio-economic assets. This evolution leads to the emergence of novel configurations, exemplified by the concept of Smart Cities. It is crucial to comprehend and effectively manage the associated challenges, risks, and opportunities to ensure the viability of socio-economic configurations. This necessitates a paradigm shift in managing and addressing the relationships that form the backbone of these configurations. Given the ongoing evolution in socio- economic landscapes, this paper zeroes in on the imperative to reassess established approaches to citizens’ engagement in Smart City within Digital Era. By centring attention on the domains of technology readiness and the digital gap, the paper introduces a conceptual model grounded in the interpretative framework provided by Viable Systems Approach. This model serves to delineate key pillars for reflection and action, guiding the exploration of new pathways and processes aimed at amplifying citizens’ engagement in Smart City within Digital Era.

show abstract

Section: A Possible Path For Promoting Citizens' Engagement In the Sm...mentioning

confidence: 99%

Fostering citizens’ engagement in smart city within digital era

Caputo

2024

ITM Web Conf.

View full text Add to dashboard Cite

show abstract

“…Finally, it may be useful to conduct qualitative interviews with all of the actors involved in a small urban ecosystem [52], such as the mayor, administrators, policymakers, municipal employees, entrepreneurs, associations, citizens, users, to accurately predict the trends as well as identifying obstacles to the smart transformation of these small urban centers.…”

Section: Implications and Limitationsmentioning

confidence: 99%

“…There are several outstanding case studies, such as the management of cultural resources in a historic Norwegian town [48] or where intelligent, sustainable heating and lighting systems have been created [49,50]. According to other studies, it is imperative to involve important stakeholders in the process of transformation from a small to a smart and sustainable city [12,22,[51][52][53][54]. The focus of smart city development in the Finnish small cities researched by Ruohomaa et al [51] was observed to be shared e-bikes (smart mobility), waste management services (smart environment), and robots in education and elderly care (smart living).…”

Section: Introductionmentioning

confidence: 99%

Small-Town Citizens’ Technology Acceptance of Smart and Sustainable City Development

2022

View full text Add to dashboard Cite

Citizens are an essential part of the process of smartification and sustainable development of cities as they must adopt, understand and interact with the enabling technologies of digital transformation of societies, cities, and public administration. Therefore, technology acceptance is crucial to creating smart and citizen-centered cities. This is even more challenging in small towns that suffer from an aging population, desertification, lack of infrastructure, and especially the digital divide. The purpose of this research is to investigate the adoption of an Urban Services Technology (UST) in tourism management within a tourism-oriented small town in Southern Italy. A questionnaire was then constructed according to the 12-variable Urban Service Technology Acceptance Model (USTAM), and 216 responses were obtained from a defined group of 1076 subjects. Analyzing the data with a quantitative approach by conducting Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM), the assumptions of the initial model were all rejected and new five factors emerged. The path diagram shows that only the factors Sustainability, Ease and Value have a positive correlation with technology adoption. Future research might investigate the mediating role of socio-demographic variables on technology acceptance by considering geographical and cultural diversity among small towns.

show abstract

“…This manuscript is strictly linked with other works we have published before as a group. Particularly, as co-authors, we were involved in several projects dealing with complex education service (Badawi et al , 2021a), capability re-configuration (Badr et al , 2021a), contextual analysis (Walletzký et al , 2021), multi-contextual framework (Walletzký et al , 2020), multi-contextual modeling perspective (Drăgoicea et al , 2020), multi-contextual applications (Walletzký et al , 2019b), diamonds of context (Walletzký et al , 2019a), as well as pandemic’s concerns (Badr et al , 2021b) and systems resilience and continuity (Carrubbo et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

Reconfiguring the service system for resilience: lessons learned in the higher education context

Walletzký

Carrubbo

Badr

et al. 2023

JBIM

Self Cite

View full text Add to dashboard Cite

Purpose The COVID-19 pandemic started a new era in understanding the topic of resilience and adaptability. The human society has not faced such a widespread global challenge until now. This paper aims to address a context change influenced by the COVID-19 pandemic, using a case study in high education. While the character of the issues emerging is the same as in any other domain, in high education, the principles and consequences can be more directly studied and analyzed. Design/methodology/approach This paper describes a framework to evaluate how the context of the tertiary education service has been disrupted and the influence on the adherence of the students to the educational process, via primary quantitative data collection. This paper tackles the problem of distinguishing the change in context and context change and the possibility of system reconfiguration. Findings To properly face the evolving conditions induced by the pandemic, the education service system must be aligned to the imposed emergency situations, trying to “find” where the changes have emerged, i.e. what kind of reconfiguration is, whether it appears in the goals or in the service system itself. Furthermore, this study discusses how the findings can be valuable and applied to situations beyond the pandemic, in other cases of context disruption to highlight how general the service activities are within our reconfiguration approach. Originality/value From a theoretical point of view, this work is in line with main assumptions of system thinking, by confirming several insights of service systems’ behavior, even in a logic of B2B interactions (from the offer side); first in terms of openness and adaptation, in addition to readiness to change and – when and how – this change can occur. From a practical point of view, this paper’s contribution is directed toward achieving the more successful change management process, as reached together by motivated partners working hard for a common final goal. Realizing that the pandemic has brought a completely new context of education, managers should focus now on monitoring all aspects of the education business, not only directly affected projects and processes.

show abstract

Management of Smart City in Lens of Viable System Approach

Cited by 5 publications

References 26 publications

Fostering citizens’ engagement in smart city within digital era

Fostering citizens’ engagement in smart city within digital era

Small-Town Citizens’ Technology Acceptance of Smart and Sustainable City Development

Reconfiguring the service system for resilience: lessons learned in the higher education context

Contact Info

Product

Resources

About