Management Practices of Small-Firm Networks and the Performance of Member Firms

Wegner, Douglas; Zarpelon, Felipe; Verschoore, Jorge Renato; Balestrin, Alsones

doi:10.3846/btp.2017.021

Cited by 15 publications

(29 citation statements)

References 43 publications

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“…As redes interorganizacionais dependem, em grande medida, da participação dos seus membros na construção e execução de um plano estratégico coletivo e no desenvolvimento de rotinas operacionais para o alcance de legitimidade interna (Wegner, Zarpelon, Verschoore, & Balestrin, 2017). É necessária uma forte coordenação para que a participação dos membros na tomada de decisões seja canalizada positivamente na busca de resultados e para que o perfil diversificado dos participantes, os objetivos individuais e as pressões de curto prazo não prejudiquem a eficiência administrativa (Verschoore, Wegner, & Balestrin, 2015).…”

Section: La Gobernanza De Redes Interorganizacionales: Un Análisis Deunclassified

A Governança de Redes Interorganizacionais: Uma Análise da Tensão entre Eficiência e Inclusão no Processo Decisório

Schmidt

Wegner

Fortes

2019

REGEPE Entrep. Small Bus. J.

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Objetivo: Analisar como os fatores contingenciais críticos da governança de redes interorganizacionais – confiança, número de integrantes, consenso de objetivos e necessidade de competências em nível de rede – descritos por Provan e Kenis (2008), influenciam a tensão entre eficiência do processo decisório e inclusão dos participantes nas decisões.Método: Adotou-se como estratégia o estudo de casos múltiplos em três redes interorganizacionais de Pequenas e Médias Empresas. Os dados foram coletados por meio de entrevistas, análise documental e observação.Originalidade/Relevância: A pesquisa se insere na discussão acerca do papel dos fatores contingenciais críticos e sua relação com a tensão existente entre a eficiência e a inclusão no processo decisório de redes. O estudo é original por meio da evidenciação empírica acerca do papel destes fatores na tensão estudada.Resultados: apresenta-se o papel dos fatores contingenciais críticos, os mecanismos utilizados para o gerenciamento da tensão e identifica-se a existência de dois outros fatores contingenciais adicionais: a confiança na gestão da rede e a dispersão geográfica dos seus integrantes.Contribuições teóricas/metodológica: O estudo contribui para a literatura confirmando por meio de evidências empíricas que os fatores contingenciais críticos exercem influência na tensão entre eficiência e inclusão do processo decisório. Além disso demonstra a existência de dois outros fatores contingenciais críticos: a confiança na gestão da rede e a dispersão geográfica dos integrantes.Contribuições sociais / para a gestão: A partir da análise dos resultados identificou-se que conceder maior autonomia para os gestores executivos das redes e suas equipes internas e valorizar os momentos de contato com os membros para garantir participação são mecanismos recomendáveis para o gerenciamento da tensão estudada.

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Section: La Gobernanza De Redes Interorganizacionales: Un Análisis Deunclassified

A Governança de Redes Interorganizacionais: Uma Análise da Tensão entre Eficiência e Inclusão no Processo Decisório

Schmidt

Wegner

Fortes

2019

REGEPE Entrep. Small Bus. J.

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“…Today, managers are increasingly faced with the responsibility of taking important decisions to ensure prosperity, financial stability and competitiveness under uncertainty and risk conditions (Agarwal & Ansell 2016;Ključnikov & Popesko, 2017;Gumanti et al, 2017;Kliestikova et al, 2017;Ribau et al, 2017;Jankelová et al, 2018;Kliestik et al, 2018;Valaskova et al, 2018). Therefore, more and more businesses, not just large but also small ones, are beginning to realize the need and importance of risk management (Lazányi et al, 2017;Wegner et al 2017). According to various global surveys and studies (The American Institute of CPAs, 2017;Global trends 2025Global trends , 2017Global risk, 2018), it can be said that risk management represents a significant contribution to increasing the performance, value, and competitiveness of enterprises going through dynamic changes in both the external and the internal environment.…”

Section: Introductionmentioning

confidence: 99%

The Dependence of Perceived Business Risks on the Size of SMEs

Hudáková¹,

Masár²,

Lusková³

et al. 2018

JOC

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The issues of risk management in small and medium-sized enterprises (SMEs) have been analysed and discussed for a long time. Nevertheless, it is still necessary to concentrate on this field, especially in the Slovak Republic. SMEs are very sensitive to changes in the business environment which are always reflected in the quantitative characteristics of this sector in a certain time interval. According to various global surveys and studies, risk management represents a significant contribution to the increasing competitiveness of enterprises in changes of the business environment. The aim of this paper is to statistically assess the dependence of perceived key business risks of SMEs on their size in Slovakia based on own empirical research carried out in 2017. The contribution also includes an assessment of key risk sources and an evaluation of the survey results compared to the results of surveys taken last year. Based on the results, market, financial, economic and personnel risks comprise the four most important risks that negatively affect the business environment of SMEs. Dependence perceived by the SME entrepreneurs was found among market factors, personnel risks, and business size. No dependence was found among the financial, economic and business risks. The overall results of the empirical research point to the need and importance of addressing the assessment of key risks and their resources in SMEs in Slovakia. The goal of the paper is to highlight through a relevant study the need to apply risk management in the SMEs and to bring the results of the research in Slovakia closer to world trends.

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“…Secondly, as customer orientation as emphasized by Grönroos and Svensson (2008) could be understood as a hub of value creators due to its ability in collecting information and preferences from customers, this stock of knowledge and information could be a leverage for enhancing the service innovation capability as proposed in our hypothesis number two. The service innovation capability is proved in previous studies as a tool for enhancing marketing performance (Durst et al, 2015;Szymańska et al, 2017;Tang et al, 2013;Wegner et al, 2017) therefore a mediation process is proposed as follows:…”

Section: Customer Orientation Service Innovation Capability and Marmentioning

confidence: 99%

Service Innovation Capability for Enhancing Marketing Performance: An SDL Perspectives

Heng

Ferdinand

Afifah

et al. 2020

Business: Theory and Practice

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This study was conducted to propose dan test a conceptual model for solving a research gap on the influence of customer orientation on marketing performance through a strategic bridge variable, service innovation capability, and consumer-centric strategy. We adopt the service-dominant logic as a basis for solving the research gap for its coverage on the value and service value innovation for attracting customers and as a stepping-stone for enhancing marketing performance. Data were collected from 145 service enterprises in Pontianak, West Kalimantan, Indonesia, as our samples for testing the proposed research model, using the software of AMOS-structural equation modeling. The main finding of this study is a strategic path for enhancing marketing performance through customer orientation and the capability for service value-creating.

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Management Practices of Small-Firm Networks and the Performance of Member Firms

Cited by 15 publications

References 43 publications

A Governança de Redes Interorganizacionais: Uma Análise da Tensão entre Eficiência e Inclusão no Processo Decisório

A Governança de Redes Interorganizacionais: Uma Análise da Tensão entre Eficiência e Inclusão no Processo Decisório

The Dependence of Perceived Business Risks on the Size of SMEs

Service Innovation Capability for Enhancing Marketing Performance: An SDL Perspectives

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