Management quality evaluation of sports clubs for the disabled applying the Common Assessment Framework (CAF)

Mikalauskas, Rimantas; Statnickė, Gita; Habánik, Jozef; Navickas, Valentinas

doi:10.14254/2071-789x.2019/12-1/20

Cited by 3 publications

(7 citation statements)

References 21 publications

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“…The survey of leaders from 45 sports clubs showed that despite the possibility for CAWD to practice sports, few clubs created opportunities for CAWD to participate in sports club activities (Mikalauskas et al, 2019). At the local level, there are 84 public sports education centers, but only 359 CAWD (which is approximately 2% of all participants) have participated in organized PA in these centers (Official Statistics Portal, 2021).…”

Section: Resultsmentioning

confidence: 99%

Physical Activity Para Report Card for Children and Adolescents With Disabilities in Lithuania

Požėrienė

Emeljanovas

Ostasevičienė

et al. 2023

Adapted Physical Activity Quarterly

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Despite the recognized benefits of physical activity (PA) for children and adolescents with disabilities (CAWD), collective information on this is lacking in Lithuania. The purpose of this study was to investigate the current “state of the nation” PA levels of CAWD, based on the 10 indicators from the Active Healthy Kids Global Alliance Global Matrix 4.0 methodology. Scientific articles, practical reports, and published theses related to the 10 indicators from the Global Matrix 4.0 on CAWD age 6–19 years were reviewed, and data were converted to grades from A to F. (A) Strengths, Weaknesses, Opportunities, and Threats analysis was carried out to interpret the grades by four experts. Data on organized sport participation (F), school (D), community & environment (D), and government (C) were available. Data on other indicators are largely missing yet are needed for policymakers and researchers to be aware of the current state of PA among CAWD.

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Section: Resultsmentioning

confidence: 99%

Physical Activity Para Report Card for Children and Adolescents With Disabilities in Lithuania

Požėrienė

Emeljanovas

Ostasevičienė

et al. 2023

Adapted Physical Activity Quarterly

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“…Drawing on self-congruity theory, Baker et al (2007) identified the various service environment factors that create a welcoming atmosphere for CwD in a retail servicescape. Mikalauskas et al (2019) use the lens of quality management to assess the ability of sports clubs to meet the needs of PwD.…”

Section: Developments In the Literaturementioning

confidence: 99%

“…Accessible services for CwD are becoming more important and beneficial (Cassia et al , 2020; Dickson, 2016; Mikalauskas et al , 2019). Thus, CwDs’ unfavorable market responses result from service inaccessibility and design.…”

Section: Thematic Analysismentioning

confidence: 99%

“…The increasing participation of CwD in leisure, sports and travel activities (Burns et al , 2009; Cassia et al , 2020), their increased usage of digital devices (Goundar and Sathye, 2023; Okonji and Ogwezzy, 2018) and their ability and desire to undertake everyday tasks (Ann Bross et al , 2023; Rossow-Kimball and Goodwin, 2018) all present many varied and unique opportunities to serve CwD better and to provide to them an environment where they can develop their full potential. On the contrary, the inability to redress complaints (Kim and Lehto, 2012; Mikalauskas et al , 2019), the service failures (Kim and Lehto, 2012; Lee et al , 2021) and the difficulty in assessing CwD needs (Khumalo and Ndlovu, 2017; Ravneberg, 2009) present numerous challenges too. Despite the evident social and commercial viability for CwD service provision and design, it is still undeveloped.…”

Section: Introductionmentioning

confidence: 99%

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Navigating services for consumers with disabilities: a comprehensive review and conceptual framework

Tuli,

Srivastava,

Kumar

2023

JSM

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Purpose Access to services for consumers with disabilities (CwD) has gained increased attention from researchers and service providers in recent years. Consequently, ensuring that services are designed and maintained in a manner that is more inclusive and accessible to CwD has become imperative. However, academic literature is fragmented and thus, this study aims to provide a state-of-the-art synthesis for further theoretical development. Design/methodology/approach This study reviews 77 relevant articles in the domain using a multidisciplinary review following the PRISMA protocol, and a thematic analysis was conducted. Findings The study thoroughly synthesizes the theories, contexts and methods used in the extant literature. Next, the study presents a new theoretical framework with four broader dimensions: beyond regulations, towards accessibility, value co-creation, inclusion of CwD and role of stakeholders. Furthermore, it highlights the related sub-dimensions attributed to the service design stages (planning, usage and post-usage). Based on this, the study offers critical avenues for future research using the Double Diamond framework. Originality/value The study contributes significantly to service design literature for CwD and transformative service research by developing a new consolidated theoretical framework. The findings should direct service providers towards better service designs in related fields. Socially, the study has implications for promoting accessibility and inclusion for CwD, while providing them the freedom of choice.

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“…Deming's theory of profound knowledge defines quality as the reduction of variation (Stepanovich, 2004). Similarly, according to many scholars, quality is a way of managing the organization (Feigenbaum, 1991) and meeting the customer requirements (Mikalauskas, Statnickė, Habánik, & Navickas, 2019). Cost reduction is the result of process improvement and reducing the waste level within the organization.…”

Section: Literature Review 21 Backgroundmentioning

confidence: 99%

Development of a Dynamic Model of Quality Control Circles: A Case of ABC Packaging Company

Yusuf

Azhar

2020

JMR

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Quality control circles are considered an effective tool in the organization to best utilize the potential of the workforce. The objective behind using quality control circles is to use employees’ brains to generate savings and create an impact on the bottom-line of the company. The framework of the quality control circles shown in Table 2 proposed the structured seven steps strategy to use the workforce's potential for continuous improvement in the organization. Companies confront multi-faceted issues and challenges in the operational processes and corporate excellence thus mainly depends upon the effective and efficient quality controls to overcome the product, process, machine, and material related issues that hamper the production efficiency, quality of the product, and overall productivity of the company. This paper attempts to develop the system dynamics model of quality control circles based on normalized data of the case company. Participation in quality control circles is voluntary in nature and passion to learn and improve is the intrinsic motivation for employees and organizations to join these circles. Employee involvement to participate and produce creative ideas in these circles is the key to the success of these quality-enhancing programs (Jerman et al. 2019) and model outcome depicts the same story. The quality control circle model indicates that a set of inter-related and interdependent skills and behaviors are a necessary condition to increase participation in the quality control circles and productivity of projects under consideration. The computer-based software STELLA is used for programming the model of quality control circles using the generic structures of the company under study. Underlying feedback structures and interactions among various variables makes the model closer to the real-life setting.

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Management quality evaluation of sports clubs for the disabled applying the Common Assessment Framework (CAF)

Cited by 3 publications

References 21 publications

Physical Activity Para Report Card for Children and Adolescents With Disabilities in Lithuania

Physical Activity Para Report Card for Children and Adolescents With Disabilities in Lithuania

Navigating services for consumers with disabilities: a comprehensive review and conceptual framework

Development of a Dynamic Model of Quality Control Circles: A Case of ABC Packaging Company

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