Management Role in Leading IS-Technological Innovation Offensive Strategy among Universal Banks in Ghana

Abstract

As part of management's role to respond to threats in the banking industry, the capabilities of information technology are leveraged to devise technology-driven offensive strategies. Participants of the study were drawn from eight universal banks in Ghana. The relationships that exist among managerial roles, managerial roles and participants, and how participants are related were examined. The systematic procedure of grounded theory design and subsequent analysis of the generated frequencies using a quantitative technique of correspondence analysis were followed. The obtained results of p-value = 0.000 indicates a strong dependency in the data. The inertia >.5 indicates strong associations among the categories and participants. The two-dimensional solution obtained accounted for 96.2% of total inertia. Findings of the study show that, the success of leading an information systems (IS)-technological innovation offensive-strategy depends on strong innovation capabilities developed through collaboration between business managers and IS/IT heads.