“…In this context, the managerial experience of the owner/manager of the company also comes to the fore. Disadvantages such as inefficient use of time (Ajilchi & Kargar, 2015); lack of organization of employees and processes; lack of owner/manager motivation (Murnieks, Klotz, & Shepherd, 2020;Benzing, Chu, & Kara, 2009;Belas, Dvorsky, Kozubikova, & Cepel, 2019); insufficient attention to detail (Bolshakov & Chincarini, 2020) or insufficient communication experience are also causes of business decline (Lenz, 2019).…”