Managing accessibility in local e-government websites through end-user development: a case study

Fogli, Daniela; Colosio, Sergio; Sacco, Matteo Antonio

doi:10.1007/s10209-009-0158-z

Cited by 20 publications

(5 citation statements)

References 20 publications

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“…In this web accessibility analysis, we are using three automatic evaluation tools such as, AChecker, 3 WAVE tool, 4 and aXe. 5 The AChecker tool based on WCAG 2.0 is used for evaluating all selected websites under all levels of conformance, namely Level A (sets the minimum (lowest) level of accessibility guidelines), Level AA (sets the mid-range level of accessibility guidelines), and Level AAA (sets the highest level of accessibility guidelines). Conformance means the requirements to satisfy the success criteria at higher levels that is conformance at lower levels.…”

Section: Accessibility Analysis Methodsmentioning

confidence: 99%

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Accessibility analysis of higher education institution websites of Portugal

Ismail

Kuppusamy

Paiva

2019

Univ Access Inf Soc

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The higher education institutions across the globe are steadily increasing their usage of the web platforms to disseminate information to its stakeholders. In this background, it becomes important to make these resources inclusive. An inclusive website of a higher education institution will facilitate seamless access to its resources for Persons with Disabilities (PwDs). This paper presents an accessibility analysis of 59 higher education websites of Portugal. Both Polytechnic (19) and University (40) websites were incorporated into the study.The accessibility analysis is carried out with three major tools: AChecker, WAVE, and aXe. With respect to the AChecker tool, the average of known problems was observed almost doubled in Universities than Polytechnic Institution websites of Portugal under all levels of conformance. With respect to WAVE tool, we found that the average of alerts, structural elements, and HTML5 & ARIA in terms of web accessibility status of websites of Polytechnic Institutes are less than the Universities, but contrast errors are found with more frequency in Polytechnic Institutes than in universities, and the average of errors and features are almost the same in both of the cases. Also, we found that the average number of violations and needs of review guidelines as per aXe tool are 50. 84 and 21.47 in Polytechnic Institutes' websites and 30.75 and 27.83 in Universities websites belonging to Portugal, respectively. Based on scores obtained by these accessibility analysis tools, the outliers of accessibility violations are calculated with respect to websites of Polytechnic Institutes and Universities of Portugal. Moreover, we also suggested and discussed the important clues to solve the accessibility violations of websites along with their issue descriptions among the selected websites in this study. Hence, this analysis report provides the feedback to website administrator and web developers to improve the accessibility evaluation status of these websites. KeywordsWeb accessibility • Web evaluation tools • Accessibility issues • Accessible guidelines • Portugal institutes and universities websites • World wide web consortium (W3C) • Statistical inferences

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Section: Accessibility Analysis Methodsmentioning

confidence: 99%

“…https ://achec ker.ca/check er/index .php 4. https ://wave.webai m.org/ 5. https ://www.deque .com/produ cts/axe/ 6.…”

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confidence: 99%

Accessibility analysis of higher education institution websites of Portugal

Ismail

Kuppusamy

Paiva

2019

Univ Access Inf Soc

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“…Website usability and accessibility research is done all over the world, including for government websites in such countries as Sweden (Gulliksen et al 2010), Italy (Fogli et al 2010), Australia (Grantham et al 2012); Czechia (Kopackova et al 2010), Nigeria (Adepoju et al 2016), Malaysia (Ramli 2017), Jordan (Al-Bataineh and Mustafa 2016), Saudi Arabia (Al-Khalifa et al 2017), various public benefit organizations such as libraries (Conway et al 2012;Kimura 2018), and businesses.…”

Section: Discussionmentioning

confidence: 99%

Local Government Website Accessibility—Evidence from Poland

Król

Zdonek

2020

Administrative Sciences

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The paper investigates the accessibility of local government websites. It focuses in particular on disability, e-administration, and web accessibility standards for the visually impaired. The research involved 182 websites of local government bodies of the Małopolskie Voivodeship (Poland). It employed selected automated testing applications. The occurrence of selected accessibility tools on the websites was verified with a cognitive walkthrough. A questionnaire survey was conducted as well. Results of the automatic measurements were standardized using the unitarization method. The effort yielded an aggregate final score for each website in the form of the AAR (Aggregate Accessibility Rating). It was used to build a ranking list of the websites and order them by the accessibility criterion. The websites achieved 57.23% of the available AAR points in total. This indicates there is a great opportunity for improvement in the accessibility of the investigated websites (in the employed research design). Moreover, municipalities were found to be heavily committed to the questionnaire survey, which is indicative of the importance and relevance of the problem of accessibility and quality of public websites.

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“…Meta-design and EUD techniques have been applied in the e-government domain pursuing two main objectives: (1) supporting municipality clerks in performing content authoring tasks by paying attention to the accessibility of the underlying web-oriented code [Fogli, 2009;Fogli et al, 2010]; and (2) supporting the same users in the creation of online e-government services devoted to citizens [Fogli & Parasiliti Provenza, 2011;Fogli & Parasiliti Provenza, 2012].…”

Section: E-governmentmentioning

confidence: 99%

Revisiting and Broadening the Meta-Design Framework for End-User Development

Fischer

Fogli

Piccinno

2017

New Perspectives in End-User Development

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Our contribution will review, analyze, discuss, and synthesize the research work done over the last 10 years exploring meta-design as a major framework for end-user development (EUD). The overriding perspective of our approach is grounded in the basic assumptions that (1) designers can prompt and support change in a community of practice, but they cannot predetermine it and (2) design and use mutually shape one another in iterative, social processes. The chapter argues and provides evidence that EUD should not be restricted to create new technologies but its most important and far-reaching impact will be to transform cultures by empowering all people to become active contributors in personally meaningful activities. The individual sections discuss and describe our basic framework, EUD applications in different domains, new conceptual developments that broadened the concept of meta-design, the identification of design trade-offs and drawbacks, and design guidelines. All of these activities have contributed to revisiting and broadening the meta-design framework for end-user development

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Managing accessibility in local e-government websites through end-user development: a case study

Cited by 20 publications

References 20 publications

Accessibility analysis of higher education institution websites of Portugal

Accessibility analysis of higher education institution websites of Portugal

Local Government Website Accessibility—Evidence from Poland

Revisiting and Broadening the Meta-Design Framework for End-User Development

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