2002
DOI: 10.1287/mnsc.48.2.187.257
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Managing Demand and Sales Dynamics in New Product Diffusion Under Supply Constraint

Abstract: The Bass diffusion model is a well-known parametric approach to estimating new product demand trajectory over time. This paper generalizes the Bass model by allowing for a supply constraint. In the presence of a supply constraint, potential customers who are not able to obtain the new product join the waiting queue, generating backorders and potentially reversing their adoption decision, resulting in lost sales. Consequently, they do not generate the positive "word-of-mouth" that is typically assumed in the Ba… Show more

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Cited by 170 publications
(107 citation statements)
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“…From a Marketing perspective, works of interest are mainly the ones that analyse how to incorporate SC dynamics into NPD: some papers (Ho, Savin, & Terwiesch , 2002;Jain, Mahajan, & Muller, 1991) suggest a joint analysis of demand and sales dynamics under the presence of supply restrictions (e.g. backordering and customer losses).…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…From a Marketing perspective, works of interest are mainly the ones that analyse how to incorporate SC dynamics into NPD: some papers (Ho, Savin, & Terwiesch , 2002;Jain, Mahajan, & Muller, 1991) suggest a joint analysis of demand and sales dynamics under the presence of supply restrictions (e.g. backordering and customer losses).…”
Section: Literature Reviewmentioning
confidence: 99%
“…delay of the diffusion process) for the unavailability of the product due to the production capacity or distribution system limitations. An upgrade of this work is provided by Ho et al (2002), which highlight how operations/SCM literature usually consider the demand process as given in order to plan capacity, while in marketing literature NPD models are usually assumed not capacity-constrained. The two aforementioned papers modify BM in order to forecast demand but not for the design of optimal manufacturing policies.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Mahajan et al (2000) point out that new product diffusion models have two different strategic decisions: prelaunch/launch decisions vs. postlaunch decisions. In postlaunch diffusion research, Mahajan et al (2000) illustrate six applications: timing of successive generations, capacity decisions with product diffusion (Jain et al, 1991;Ho, Savin and Terwiesch, 2002), determining the market value on anticipated penetration (Kim, Mahajan and Srivastava, 1995), market saturation assessment and expansion opportunity for the retailers (Mahajan, Sharma, and Kerin, 1988), estimation of lost sales due to pirated sales (Givon, Mahajan and Muller, 1995), and lost sales due to patent infringements (Mahajan, Sharma, and Buzzell, 1993).…”
Section: Multi-function Productsmentioning
confidence: 99%
“…In this literature, Ho et al (2002), Kumar and Swaminathan (2003), and Shen et al (2011) study the sales planning problem of a manufacturer who aims to maximize the total profit over a product life cycle under supply constraints. Satisfying all current demand upon introduction of a new product may lead the future demand to grow rapidly (thanks to the positive word-of-mouth effect).…”
Section: Introductionmentioning
confidence: 99%