Managing Diversity in Transforming Institutions of Higher Education: The Case of Nelson Mandela Metropolitan University, South Africa

Mayekiso, Tokozile; Snodgrass, Lyn

doi:10.18848/1447-9532/cgp/v08i05/39667

Cited by 2 publications

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“…According to Mayekiso and Snodgrass (2008), the political, economic, social and technological landscape in post-apartheid South Africa is demanding and challenging. This is because South Africa is undergoing a process of transformation since the first democratic elections in 1994.…”

Section: Problem Statement Backgroundmentioning

confidence: 99%

“…In addition to the many and varied structural changes occurring in South African institutions of higher education, academic leaders face increasing diversity issues. These issues relate to race, age, gender, marital status, sexual orientation and so forth because of a changing and diverse workforce (Mayekiso & Snodgrass, 2008). De Klerk and Radloff (2010) mention that the challenge facing universities is to respond quickly to the national imperative to facilitate transformation, both in terms of day-to-day institutional practices as well as perceptions, attitudes and mindsets.…”

Section: Problem Statement Backgroundmentioning

confidence: 99%

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An exploration of stereotype perceptions amongst support staff within a South African higher education institution

Moloto

Brink

Nel

2014

SA j. hum. resour. manag.

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Orientation: After the 1994 democratic elections, South African organisations had to replace discriminatory policies with new policies to integrate all people and to embrace diversity. As a consequence stereotypes may be more prevalent in diverse working environments.Research purpose: The objective of this study was to explore the experience of stereotypes amongst the support staff within a higher education institution.Motivation for this study: Changes within South African working environments, and specifically higher education institutions, resulted in more diverse management teams and a more culturally diverse workforce. With this in mind, the experience of stereotypes may become more prevalent within South African working environments. Many researchers have focused on stereotypes; however, studies on stereotypes within South Africa are limited, especially within higher education institutions. Research approach, design and method: The research approach was qualitative and a case study design was employed. A combination of both quota and convenience sampling was used. The sample consisted of (N = 30) support staff within a higher education institution in South Africa. Semi-structured interviews were used to collect data.Main findings: The results indicated that the participants do experience stereotypes within their workplace and also hold stereotypes of other people within their workplace. The most prevalent stereotypes mentioned by participants were age, gender, racial and occupational stereotypes. There is also an indication that stereotypes have cognitive, emotional and behavioural effects on the stereotyped.Practical/managerial implications: Organisations should do away with stereotyping by embracing and managing diversity and dealing with stereotypes, specifically within higher education institutions. When managers are aware of stereotypes and the effects thereof in the organisation, they can make every effort to eradicate the stereotypes and address the impact thereof.Contribution: In an environment where there is a diverse workforce, stereotyping is more likely to exist. This study will provide useful information about stereotypes within a higher education institution seeing that there are a limited number of studies on this topic within South Africa and within this specific occupation. The results of the study will enlighten the organisation to become more aware of stereotypes and the debilitating impact that they have on the individual and the organisation, thereby providing the organisation with the opportunity to address stereotypes and the impact thereof on employees and the organisation.

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Section: Problem Statement Backgroundmentioning

confidence: 99%

Section: Problem Statement Backgroundmentioning

confidence: 99%

An exploration of stereotype perceptions amongst support staff within a South African higher education institution

Moloto

Brink

Nel

2014

SA j. hum. resour. manag.

View full text Add to dashboard Cite

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Tracking the employee satisfaction-life satisfaction binary: The case of South African academics

Mafini

2014

SA j ind psychol

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Orientation: The study tests a conceptual framework that suggests a positive interplay between life satisfaction and five employee satisfaction dimensions, namely workplace flexibility, skills utilisation, teamwork, remuneration and autonomy.Research purpose: The aim of the study was to investigate the relationship between employee satisfaction and life satisfaction amongst university academics in South Africa.Motivation for the study: The study occupies the gap in literature focusing on the interaction between employee satisfaction and life satisfaction amongst South African university academics.Research design, approach and method: A three-section survey questionnaire was administered to 273 academics recruited from three universities in Gauteng, South Africa. After a confirmatory factor analysis, hypotheses were tested using a combination of Kendall’s tau correlation coefficient and regression analysis.Main findings: Correlation tests revealed strong positive relationships between life satisfaction and three factors: workplace flexibility, skills utilisation and autonomy. Regression analysis showed that workplace flexibility, skills utilisation and autonomy were statistically significant.Practical/managerial implications: Research findings could expedite the generation of strategies for meeting the employment needs and expectations of university academics, thereby reducing the shortage of university academics in South Africa.Contributions/value-add: The conceptual framework proposed in this study is a useful tool for conceptualising the relationship between employee satisfaction and life satisfaction in the higher education environment.

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Managing Diversity in Transforming Institutions of Higher Education: The Case of Nelson Mandela Metropolitan University, South Africa

Cited by 2 publications

References 0 publications

An exploration of stereotype perceptions amongst support staff within a South African higher education institution

An exploration of stereotype perceptions amongst support staff within a South African higher education institution

Tracking the employee satisfaction-life satisfaction binary: The case of South African academics

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