Group work has become an essential assessment practice to enhance students' learning and develop social skills in all higher education
institutions. The study was undertaken to find out the effectiveness of group work. A mixed method sequential explanatory design was
adopted with 181 tutors and 1241 students of nine constituent colleges of Royal University of Bhutan. The findings revealed that the students
prefer group work and were aware of its benefits. However, the individual and group accountability were lacking leading to the presence of free riders. Further, awarding the same grade on a task irrespective of individuals’ contribution has led to increased free riders resulting in preference of individual tasks. Unless documentation is used for fair assessment, giving the same grade is seen as not a viable
option in the current practice. Also, group work lacked interdependence due to division of work among members leading to limited opportunities for students to collaborate and enhance their social skills. Some of the recommendations are: to pay attention to group work design to promote interdependence in enhancing learning and social skills; to use documentation as evidence for group work assessment to minimize free riders; and to conduct a study to find out whether use of documentation in group work assignments leads to individual
accountability.