“…Knowledge management can be defined as the purposeful and systematic management of processes, methods, and tools, making full use of the organisation's knowledge potential to form goals, make efficient decisions, create and implement the uniqueness and value of the organization. Scientists, when examining the process approach to knowledge management, distinguish between different combinations of knowledge management processes (Wiig, 1993;Meyer & Zack, 1996;Mcelroy, 1999;Probst, Raub, & Romhardt, 2000;Rollett, 2003;Becerra-Fernandez, Gonzalez, & Sabherwal, 2004;Lin & Lee, 2005;Franco & Mariano, 2007;Supyuenyong, Islam, & Kulkarni, 2009;Sun, 2010;Dalkir, 2011;O'Dell & Hubert, 2011;Pinho, Rego, & Pina e Cunha, 2012;Rusly, Corner, & Sun, 2012;Wee & Chua, 2013;Agarwal & Islam, 2014;Bigliardi, Galati, & Petroni, 2014;Obeidat, Masa' deh, & Abdallah, 2014;Ranjbarfard, Aghdasi, López-Sáez, & López, 2014;Chang & Lin, 2015;Hegazy & Ghorab, 2015;García-Fernández, 2015;Tubigi & Alshawi, 2015;Wahba, 2015;Costa & Monteiro, 2016;Hwang, 2016;Kianto, Vanhala, & Heilmann, 2016;Nowacki & Bachnik, 2016;Acar, Tarim, H. Zaim, S. Zaim, & Delen, 2017;Bican, Guderian, & Ringbeck, 2017;Chhim, Somers, & Chinnam, 2017;Koohang, Paliszkiewicz, & Goluchowski, 2017;Yusr, Mokhtar, Othman, & Sulaiman, 2017;Dzenopoljac...…”