Managing reverse exchanges in service supply chains

Kumar, Vikas; Bhattacharya, Arijit; Garza‐Reyes, Jose Arturo

doi:10.1108/scm-12-2015-0467

Cited by 17 publications

(11 citation statements)

References 50 publications

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“…This result supports the theoretical benefits pointed on several studies regarding the importance of accuracy and availability of real time information and the operations transactions along forward and reverse movement of physical goods in both services and manufacturing industry (Sun, 2012;Ting et al, 2010;Xu et al, 2012;Reaidy et al, 2014;Kumar et al, 2016). The second top ranked benefit was the improvement in products tracking and traceability (mean = 4.34), a crucial element within services and manufacturing operations to achieve efficiency enhancements in productivity through synchronized flow of material and information (Costa et al, 2012;Cao et al, 2013;Uddin and Sharif, 2016).…”

Section: Benefits To Individual Organizationssupporting

confidence: 76%

Examining potential benefits and challenges associated with the Internet of Things integration in supply chains

Haddud

DeSouza

Khare

et al. 2017

JMTM

284

230

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Purpose (mandatory) -The Internet of Things (IoT) is expected to have a huge impact on businesses and, especially, the way we think about supply chain management. However, there is still a paucity of studies on the impact of IoT adoption on supply chains and on different aspects of the business in general. The research aims to examine the impact of adoption of Internet of Things (IoT) in organizational supply chains with a view to verify potential key benefits and challenges existent in the literature. The research presents the impact on an organization along with the impact across its entire supply chain. Design/methodology/approach (mandatory) -Data was collected through the use of an online survey and 87 participants completed the survey. Participants were mainly university scholars based in different countries located in six continents.

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Section: Benefits To Individual Organizationssupporting

confidence: 76%

Examining potential benefits and challenges associated with the Internet of Things integration in supply chains

Haddud

DeSouza

Khare

et al. 2017

JMTM

284

230

View full text Add to dashboard Cite

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“…Successful management of the reverse supply chain is one way to improve customer perception and loyalty [70][71][72]. It can also play a large part in the pro tability of opportunistic 3 rd party remanufacturers [73].…”

Section: The Reverse-logistics Networkmentioning

confidence: 99%

A Generic Asset Model for Implementing Product Digital Twins in Smart Remanufacturing

Kerin

Huang

et al. 2021

Preprint

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A digital twin is a “live” virtual replica of a sensorised component, product, process, human, or system. It accurately copies the entity being modelled by capturing information in real time or near real time from the entity through embedded sensors and the Internet-of-Things. Many applications of digital twins in manufacturing industry have been investigated. This article focuses on the development of product digital twins to reduce the impact of quantity, quality, and demand uncertainties in remanufacturing. Starting from issues specific to remanufacturing, the article derives the functional requirements for a product digital twin for remanufacturing and proposes a UML model of a generic asset to be remanufactured. The model has been demonstrated in a case study which highlights the need to translate existing knowledge and data into an integrated system to realise a product digital twin, capable of supporting remanufacturing process planning.

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“…Consequently, in considering these elements, the study investigates the area of RE and healthcare, a progressive area of research suggested by Kumar et al (2016) and Esain et al (2016). Practical issues with the implementation of the RE initiative are considered, a suggestion supported by Filho (2012, 2016).…”

Section: Legal Statutes Affecting Reusementioning

confidence: 99%

Reverse exchange of healthcare devices: the case of hearing aid equipment in the UK

Cole

Lindsay

Barker

2018

Production Planning & Control

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Reverse exchange (RE) in dealing with the return, recycle and reuse of products is receiving a growing focus. When properly handled, RE in healthcare can deliver an economic benefit of cost minimisation and has extensive positive impacts on both human health and the environment (Li and Olorunniwo, 2008) but to date, RE research is mostly limited to pharmaceutical return. This paper investigates the potential for RE benefits in the UK National Health Service (NHS) supply chain for medical devices. Hearing aids supplied to adults with hearing loss are used as an illustrative example. This research applied a consensus approach through the use of dispersed nominal groups in order to obtain qualitative data on information, barriers, solutions and priorities to support findings. Findings illustrate that the end user behaviour of returning the device, and the requirement by NHS Procurement for manufacturers to meet RE targets are secondary to the importance of audiology departments who have the autonomy to design RE processes and successfully implement initiatives. A schematic highlighting the information and materials flow of the supply chain and the barriers and facilitators to RE is presented for hearing aid devices with potential for transferability to other small medical device supply chains.

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Managing reverse exchanges in service supply chains

Cited by 17 publications

References 50 publications

Examining potential benefits and challenges associated with the Internet of Things integration in supply chains

Examining potential benefits and challenges associated with the Internet of Things integration in supply chains

A Generic Asset Model for Implementing Product Digital Twins in Smart Remanufacturing

Reverse exchange of healthcare devices: the case of hearing aid equipment in the UK

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