The African Context of Business and Society 2022
DOI: 10.1108/978-1-80117-852-520221004
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Managing Service Productivity In Sub-saharan African Banks: The Case of Nigerian Knowledge Workers

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Cited by 5 publications
(10 citation statements)
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“…First, taking a more pragmatic approach to dealing with the extant ‘strict’ descriptive and interpretive philosophical dichotomy of phenomenology proposed in TPCA can help resolve some of the polemical arguments within the domain. Second, as illustrated with the Olekanma (2018) study, TPCA can help researchers operationalise the complex philosophical underpinnings of phenomenological inquiry with abductive reasoning leading to practical application. Third, this paper highlighted and applied bracketing as explained in the section Bracketing in Trans-Positional Cognition Approach , which we believe is attainable by researchers wanting to adopt a phenomenological method for their studies.…”
Section: Discussionmentioning
confidence: 99%
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“…First, taking a more pragmatic approach to dealing with the extant ‘strict’ descriptive and interpretive philosophical dichotomy of phenomenology proposed in TPCA can help resolve some of the polemical arguments within the domain. Second, as illustrated with the Olekanma (2018) study, TPCA can help researchers operationalise the complex philosophical underpinnings of phenomenological inquiry with abductive reasoning leading to practical application. Third, this paper highlighted and applied bracketing as explained in the section Bracketing in Trans-Positional Cognition Approach , which we believe is attainable by researchers wanting to adopt a phenomenological method for their studies.…”
Section: Discussionmentioning
confidence: 99%
“…Hence, the study participants’ themes that emerged were wholly descriptive in nature. The 21 participants themes that emerged from the study (Figure 2) represent the structure that characterises the official knowledge workers’ lived experience of service productivity in the research setting.
Figure 2.Adapted from Olekanma (2018) study themes data display structure.
…”
Section: Applying the Trans-positional Cognition Approachmentioning
confidence: 99%
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