Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

Justavino-Castillo, Milva Eileen; Saura, Irene Gil; Blasco, María Fuentes; Velázquez, Beatriz Moliner; Francés, David Servera

doi:10.1007/s13437-023-00299-1

Cited by 2 publications

(1 citation statement)

References 72 publications

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“…The implementation of sustainable practices in logistics is motivated not just by environmental considerations but also by economic necessities. Research has demonstrated that allocating resources towards sustainability can result in improved corporate performance and consumer loyalty, underscoring the interdependence between sustainability, resilience, and commercial prosperity (Eroglu, Kurt & Elwakil, 2016;Kovač, Tadić & Krstić, 2022;Justavino-Castillo, Saura, Blasco, Velázquez & Francés, 2023). In addition, the incorporation of technologies such as blockchain and artificial intelligence can significantly improve the sustainability and robustness of logistics networks (Tan, Wang, Liu, Kang & Costa, 2020;Kazançoğlu et al, 2022;Kovač et al, 2022).…”

Section: Resilience Last-mile Distribution and Sustainable Logisticsmentioning

confidence: 99%

Resilience in the last mile: a systematic literature review of sustainable logistics in South Africa

Samuels,

Takawira,

Mbhele

2024

IJRBS

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The last mile of logistics, representing the final stage of product delivery to consumers, is critical for supply chain efficiency and sustainability. Infrastructure inadequacies, urbanisation, and environmental concerns pose challenges to this period in South Africa. This study conducts a systematic evaluation of the literature to investigate the ability of last-mile logistics in South Africa to withstand and maintain throughout time. The PRISMA method and Atlas-ti software are used for thematic analysis. The review highlights important topics such as the development of supply chain management, obstacles in last-mile distribution, the significance of technology, regulatory frameworks, infrastructure improvement, cooperative activities, and the economic and social effects. The findings emphasise the significance of incorporating resilience and sustainability into last-mile logistics in order to enhance operational efficiency, mitigate environmental consequences, and promote socio-economic advancement. The assessment highlights the necessity of joint endeavours, technical advancement, and supporting policies to tackle the distinct issues encountered by South Africa in this field. This study enhances the comprehension of sustainable logistics in South Africa and offers valuable insights for practitioners and policymakers to enhance last-mile logistics operations.

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Section: Resilience Last-mile Distribution and Sustainable Logisticsmentioning

confidence: 99%

Resilience in the last mile: a systematic literature review of sustainable logistics in South Africa

Samuels,

Takawira,

Mbhele

2024

IJRBS

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Impact of globalization of the world market and internationalization of the cargo transportation process on the maritime transport system

Golubkova

2023

UJAET

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In this study, it is substantiated that the process of globalization leads to the world economy acquiring the characteristics of a complex multi-level system, which makes it possible to use the properties of systems as tools for researching the effects of negative factors and threats to the development of the world economy and maritime transport as subsystems of the world economy. It was established that not only the rise in prices on the world's leading stock exchanges Using the systems theory methods but also the freight cost of dry cargo ships is a significant influencing factor on food prices for the whole world. It has also been established that since the cargo traffic of food with a substantial level of processing to countries where, due to the level of development of their economy, there are mostly no opportunities for processing products, this affects the increase in the cargo traffic of container transport in global sea transportation. The synergistic nature of the impact of negative factors on the worldwide economy and the maritime transport industry has been outlined. It is singled out that the synergistic negative effect led to a chain reaction to the change of international sea transport routes. The assessment of the effectiveness of management actions of the industry management on external challenges and threats was carried out. It is pointed out that the direction of the global maritime transport industry needs to dynamically adjust the operation of logistics networks to respond effectively to the growing needs of the world market. It is also indicated that the need for more efficiency and capacity of the port infrastructure still predominantly affects container transportation due to the growing demand for the volume of cargo transportation. It is emphasized that the established definition of the world transport system needs to be sufficiently corrected. The conducted research found that the world transport system, under the influence of the globalization of the world market and the internationalization of the cargo transportation process, acquires transnational features and becomes a global structure, working increasingly in the interests of the world market. Keywords: globalization, internationalization, maritime transport, crises, risks, threats, efficiency of industry management.

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Managing sustainable practices and logistics value to improve customer loyalty: importers vs. freight forwarders

Cited by 2 publications

References 72 publications

Resilience in the last mile: a systematic literature review of sustainable logistics in South Africa

Resilience in the last mile: a systematic literature review of sustainable logistics in South Africa

Impact of globalization of the world market and internationalization of the cargo transportation process on the maritime transport system

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