Manajemen Pengetahuan Dan Transformasi Digital Di Era Industri 4.0

Abstract

This article is an overview of the Systematic Literature Review (SLR) on Knowledge Management (KM), Digital Transformation (DT), and Industry 4.0, which defines the interactions, bonds, and interdependencies of these new research streams. Playing an important role in a progressive discipline, our research summarizes the state of the art past literature using a rigorous methodological approach. The researchers adopted the Scopus database in their analysis and used the Bibliometrix R package. The analysis revealed 761 peer-reviewed English articles. This study shows several research clusters: KM and DT; KM and innovation ecosystem; KM and border technology; and KM, decision making, and Industry 4.0. In addition, this article contributes to identifying growing areas of research that have uncovered previously unknown and interesting relationships between KM, DT, and the public sector. Therefore, the article emphasizes the important role of DT in the development of KM,, discusses future research perspectives as quantitative analysis and combines academics and practitioners.

Media Sosial dalam Manajemen Operasi dan Rantai Pasokan: Eksplorasi Masa Depan

“…Pemangku kepentingan juga meningkatkan kebahagiaan konsumen melalui partisipasi dan integrasi pada platform media sosial. Tindakan pemasok di media sosial, seperti mempublikasikan pesan, foto, audio, dan video, membantu dalam membangun promosi dari mulut ke mulut yang positif, menjangkau target pembeli, dan memperkuat hubungan antara pemasok dan pembeli menurut Tóth [17].…”