“…For example, DoD estimated that the cost of redesigning a system is at least twice the cost of designing it originally (e.g., Malone, Kirkpatrick, & Kopp, 1986). Other DoD sources have estimated that the costs of manning, training, and supporting systems personnel account for over 50 percent of the total life cycle cost of a large-scale system (e.g., Malone, Heasly, Waldeisen, & Hayes, 1986).…”