2012
DOI: 10.1016/j.indmarman.2011.11.010
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Manufacturers’ reliance on channel intermediaries: Value drivers in the presence of a direct web channel

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Cited by 35 publications
(16 citation statements)
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“…Benbasat & Barki, 2007), there are few studies focused on the adoption of technology in the channel context, particularly with respect to resellers (Osmonbekov, 2010;Westerlund & Rajala, 2014). We find this lack of research surprising given that resellers are key intermediaries between vendors and end-customers (Chung et al, 2012) and that one of the most effective ways to diffuse innovations to markets is to leverage the power of downstream channels (Sreenivas & Srinivas, 2008). However, user acceptance models may not be applicable when studying reseller adoption, given that they have been designed for the individual context and resellers may emphasize dissimilar aspects when choosing technologies to adopt for modifying and reselling purposes.…”
Section: Hamidreza Kavandi and Mika Westerlundmentioning
confidence: 94%
“…Benbasat & Barki, 2007), there are few studies focused on the adoption of technology in the channel context, particularly with respect to resellers (Osmonbekov, 2010;Westerlund & Rajala, 2014). We find this lack of research surprising given that resellers are key intermediaries between vendors and end-customers (Chung et al, 2012) and that one of the most effective ways to diffuse innovations to markets is to leverage the power of downstream channels (Sreenivas & Srinivas, 2008). However, user acceptance models may not be applicable when studying reseller adoption, given that they have been designed for the individual context and resellers may emphasize dissimilar aspects when choosing technologies to adopt for modifying and reselling purposes.…”
Section: Hamidreza Kavandi and Mika Westerlundmentioning
confidence: 94%
“…Referring to Chung, Chatterjee, & Sengupta (2012), who studied consumers' knowledge about product term, attribute, and use condition, three dimensions of subjective knowledge, objective knowledge, and experience value are applied to this study.…”
Section: Product Knowledgementioning
confidence: 99%
“…Kasim & Ismail (2012) also agreed that product knowledge would aff ect consumers' product evaluation and diff erent degree of product knowledge would infl uence consumer' purchase decision and further aff ect the purchase intention. Chung, Chatterjee, & Sengupta (2012) proposed the positive eff ect of more detailed innovative product information on consumers' purchase intention. Accordingly, consumers' product knowledge would aff ect the purchase intention.…”
Section: Relations Between Product Knowledge and Perceived Valuementioning
confidence: 99%
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“…One of the most effective ways to reach these numerous potential customers is to leverage the power of downstream channels (cf. Sreenivas & Srinivas, 2008;Chung et al, 2012). Valueadded resellers are systems integrators that can work either with a single vendor that offers most of the technology needed to build end-to-end offerings, or multiple vendors to integrate and craft more comprehensive solutions.…”
Section: Introductionmentioning
confidence: 99%