Anais Do XI CASI - Congresso De Administração, Sociedade E Inovação
 2018
DOI: 10.29327/15169.11-28
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Mapeamento E Modelagem De Processos: A Padronização Dos Procedimentos De Uma Secretaria Acadêmica

Pablo Machado Amorim1,
Anádia Oliveira da Silva2
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